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Carl Emerson, Mba

Customer Success Manager at Rhinestahl Customer Tooling Solutions
Intro Book
Experienced business professional with MBA and over 20 years of experience in customer service, workforce analysis, and sales.
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Location
Cincinnati Metropolitan Area, US
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Bio

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Carl Emerson is a seasoned business professional with a Master of Business Administration (MBA) degree and over 20 years of experience in various industries, including customer service, workforce analysis, and sales. He has held leadership positions in companies such as Rhinestahl Customer Tooling Solutions, American Modern Insurance Group, and The Modern Insurance Store. Emerson is also a licensed agent and has worked in retail banking. He has a strong background in education and has been involved in various extracurricular activities, including music and honor societies.

Experience

  • Rhinestahl Customer Tooling Solutions
    • United States
    • Aviation & Aerospace
    • 1 - 100 Employee
    • Customer Success Manager
      • Jul 2023 - Present

    • Customer Service Representative
      • Feb 2022 - Jul 2023

  • American Modern Insurance Group
    • United States
    • Insurance
    • 700 & Above Employee
    • Customer Service Supervisor
      • Jun 2018 - Feb 2022

    • Workforce Analyst
      • Oct 2017 - Jun 2018

    • CSR
      • Aug 2016 - Oct 2017

  • The Modern Insurance Store
    • Milford Ohio
    • Licensed Agent
      • Mar 2016 - Aug 2016
      • Milford Ohio

      Dedicated and enthusiastic insurance professional with 10 years of experience across varying fields of the industry. Focused on educating consumers especially those enrolling/enrolled in Medicare. We are an independent insurance agency that provides businesses, organizations, individuals, and families income and asset protection solutions by offering health, life, auto, home, Medicare, and commercial property and/or liability insurance.

  • 5/3 Bank
    • Personal Banker
      • Apr 2009 - Dec 2010

      Responsible for driving sales and customer service goals in a retail bank setting. Acted as an assistant manager regarding personnel and facilities.

  • National City Bank
    • Personal Banker
      • Jun 2008 - Mar 2009

      Responsible for driving sales and customer service goals in a retail bank setting. Acted as an assistant manager regarding personnel and facilities.

  • United States Marine Corps
    • Camp Pendleton CA
    • Marine Musician
      • 1998 - 2002
      • Camp Pendleton CA

      I was a saxophone player with the First Marine Division Band where I was promoted to the rank of Sgt (E5)

Education

  • 2019 - 2020
    University of Arizona Global Campus
    Master of Business Administration - MBA, Marketing
  • 1992 - 1996
    University of Cincinnati
    BA, Music Education

Suggested Services

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Industry Focus. “Insurance”

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