Bio
Credentials
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Trainer Certification
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Experience
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United States
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Pharmaceutical Manufacturing
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700 & Above Employee
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Associate Director, Compliance Policy and Training
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Jan 2014 - Present
Responsible for the creation, design and development of compliance training e-learning modules, storyboard creation, and assessments. Work with SMEs and vendors during the development of script writing and the creation of video scenarios and filming. Assist in the development of policies and procedures and manage all components of compliance training including: ensuring that all government mandated CIA training requirements are met, annual training plan development, project management, online course testing, training assignments, tracking and metric reporting. Manage and have the overall corporate ownership and responsibility of the Learning Management System (LMS) and serve as the Lead on the LMS Advisory Group and Steering Committee. Effectively manage and coordinate special projects within the department as it relates to technology solutions, system maintenance, and supporting departmental projects (LMS, Documentum, Department Intranet, Global Reports, etc.)
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Sr. Manager, Legal Operations – Legal Affairs Department
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Nov 2001 - Dec 2013
Managed a Legal Operations team and provided oversight of department goals and objectives with responsibilities that involved developing, improving and managing several key business and legal processes and projects. These projects included: Management of the Contract Management function: Oversight of the Programs and Grants Committee (PGC) process; Management of the Supplier Diversity/Small Business Plan; Corporate Social Responsibility reporting Supporting litigation; Vendor management Records management and management of key department systems and technology. Developed and trained on key policies and procedures. Responsible for system administration of the EDMS Documentum system, Contract Management System, Learning Management System and design and management of the Legal Affairs and Programs and Grants Intranet sites, as well as participated as a committee member on several DSI committees (Communication Counsel, APP Committee and lead of the Programs and Grants Committee enhancement project.)Managed departmental processes and procedures and supervised administrative staff. Key responsibilities included: Managed all state distribution and business filings; Developed and implemented the department legal matter tracking system using EDMS/Documentum; Managed requisitions in SAP, Managed the Supplier Diversity Program and reporting, Managed tracking of all small business spend and submitted results to the government; Managed, administered, organized and presented all program and grant requests to the Programs and Grants Committee; Assisted the Compliance Department with audits and investigations; Managed and processed state marketing disclosure reports; Supported VP, General Counsel and attorneys with special projects, Supported Sales Operations and managed sample loss and vehicle incidents; Supported Government Affairs with lobbying registrations and contribution.
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Lead Resource Coordinator
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May 1996 - Nov 2001
Managed, dispatched and placed IT professional resources to customer locations based on technical needs. Designed and implemented resource reports, conducted new hire orientation and managed training certifications within a MS Access database. Coordinated travel arrangements and managed customer billing for onsite consultants. Documented and monitored open customer calls using Support Pro and updated help desk ticket status to ensure support was conducted. Key responsibilities included: Primary point of contact for all resource requests and fulfillment within the Enterprise Services organization; Managed the utilization of resources to maximize profitability; Coordinated new assignments: Managed job rotations and hiring of IT resources; Designed and implemented resource availability reports and organizational charts; Managed all internal and external technical training certificates for reporting and managing vendor requirements and collected and audited consultant’s time sheets and expense reports for client billing.
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Shipping & Receiving Coordinator
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Oct 1993 - Apr 1996
Managed and coordinated the inventory database and bookkeeping for a stainless steel manufacturing company. Coordinated quality assurance with the Controller and provided detailed documentation for shipping. Managed shipments and deliveries with vendors and prepared domestic and international bills of lading and invoiced customers. Key responsibilities included: Coordinated shipping deliveries and conducted truck inventories to prepare customer invoicing; Managed quality assurance and ensured documents were provided for each product and shipped to domestic and international customers and organized resources to load shipments.
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Education
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2007 - 2009Centenary College
Bachelor -
High Poing High School
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Industry Focus. “Pharmaceutical and Healthcare”
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