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Bio

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Caral Xiong is a highly organized and detail-oriented administrative professional with expertise in calendar management, travel coordination, and team support. She has worked in various roles, including Agency Coordinator, Secretary, and Credit Card Administrator, providing top-notch administrative services to senior executives and teams. With a Master's degree in Management from Brunel University and a Bachelor's degree in International Business Management from University of Lincoln, Caral has developed strong skills in time management, communication, and problem-solving. She is fluent in English, Chinese, and has working proficiency in Japanese and proficiency in Microsoft Office.

Experience

  • Publicis Luxe
    • 中国 上海市 静安区
    • Agency Coordinator
      • Jul 2021 - Present
      • 中国 上海市 静安区

      Secretarial routine (60%)-Manage a highly complex business calendar with a keen sense of prioritization and time management to ensure maximum effective of time-Support MD for travel arrangement including itinerary preparation, flight, hotel booking, travel expense claim-Maintain confidential information. Organize and maintain filing system/follow up file. Co-ordinate actions necessary to maintain good file & process management-Key task tracking and implementation with a professional delivery-Assist with creation/modification of presentations, spreadsheets, and other various documents as neededTeam Coordinator and Team Event (40%)-Arrange 5-6 times events according to Eastern and Western festival/Cultural, prepare the birthday party as monthly or bi-monthly, plan the annual dinner and outing to all.

    • Secretary
      • May 2019 - Jul 2021
      • 无限极

      Daily administration for several directors and all of project team activities.Main Tasks & Responsibilities:1. Provide general administrative support to Directors, including calendar management, task management and follow up, filing of expense claims, meeting coordination, reception of visitors, receive and screen phone calls, translation etc;2. Arranging travel plans and itineraries for Directors;3. Works with team leaders to set up new employees, which includes space planning, telecommunications, systems setups, facility access, phone training and all other related new hire requests to get them up and running in a smooth and timely manner;4. Organizing and/or coordinating team activities; fully support all projects team, coordinating with business Los's assistant for project management;5. Pro-actively work with HR and project manager to bridge the information and execution gaps;6. Coordinate, integrate and follow up for internal meetings, reports and presentations;7. Support cost controlling, purchase order management for employees, help to order the office supplies to new staff and renew as part of items for employee who needs8. Various ad hoc tasks and projects as and when required

  • Adient
    • Shanghai City, China
    • Credit Card Administrator
      • Aug 2017 - Feb 2019
      • Shanghai City, China

      Perform the credit card maintenance:- Support employees with new credit card requests- Cancelation of credit card for terminated employees- Processing of limit increase, update of card holder’s contact information- Support card holders with any questions related to the status of their credit card Cooperate with the corporate bank on issues resolution Follow the regular delinquency process, work with HR and managers on non-payment issue resolution Analyze cardholder card transactions for policy non-compliance and communicate it to management Implement new card programs (T&E, Purchasing cards, meeting cards) based on the business requirements and cooperate with Expense reporting tool team and the corporate Ad-Hoc and monthly credit card programs spend reporting to support global commodity team and other internal customers

  • PwC SDC Shanghai
    • Shanghai City, China
    • Associate Administrator
      • Feb 2016 - Jul 2017
      • Shanghai City, China

      -It's divided Two parts of my work, namely the activities of the CSR team within the firm planning and implementation and support part of the General Manager's business scheldule. · About the Administritive's part 1. Make calendar of team leader;2. Phone call, e-mail;3. Make arrangement for visitors at the office,like hotel reservation, flight booking etc;4. visitor's agenda preparation,include meeting room preparation, office tour etc;5. Understand procurement process and follow up the reimbursement.· About the CSR events work's description1. Make an annual plan of CSR activities with team memebers, understand the needs of firm, and distribute the activities2. Estimate and monitor the participation of CSR events3. Coordinate with the key coordinators of each domain4. Purchase some items & contact the supplier and negotiate the budget5. Arrange the day/time of the event and coordinate the process6. Procurement Process7. Summary and Report to coach

Education

  • 2013 - 2015
    Brunel University
    Master of Science (MSc), Management
  • 2011 - 2013
    University of Lincoln
    Bachelor's degree, International Business Management

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Industry Focus. “Advertising Services”

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