Bio
Experience
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United States
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Sporting Goods
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700 & Above Employee
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Business Process Lead
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Oct 2022 - Present
Apply continuous improvement methodologies to design, build, test, and implement standardized processes with functional leads to ensure they are efficient, effective, and aligned with business goals. Experienced in documenting and standardizing processes, monitoring performance metrics, and integrating technology solutions to optimize workflows. Dedicated to fostering a culture of continuous improvement and achieving organizational goals through streamlined processes and enhance collaboration.
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Global Marketing Project Manager, Product Content
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Jun 2021 - Mar 2023
PM specializing in operational content production. One of my key responsibilities involved orchestrating collaborative meetings between the Product team and content creators. These sessions played a pivotal role in fostering a deep understanding of our products among the Photo, Video, and Copywriting teams, enabling them to capture the essence of each product accurately.
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Global CX Product Owner, DTC
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Apr 2020 - Jun 2021
Collaborated closely with tech teams to execute roadmaps centered on advancing Burton's vision of evolving into a "consumer-first retailer of the future." Actively participated in planning sessions and advocated for customer-centric initiatives to enhance the experience on burton.com and optimize product data management practices.
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Global Merchandising Specialist, DTC
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Mar 2019 - Apr 2020
Spearheaded the production of the annual guidebook, serving as a comprehensive communication tool to articulate overarching strategies for marketing campaigns, sales plans, and product launches/ drops. The guidebook played a pivotal role in aligning teams and driving coordinated efforts across the organization. I also lead the compilation of the Direct to Consumer Hindsight report. The report celebrated successes, illuminated challenges, and identified opportunities for growth.
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Global Sales Coordinator, Digital Wholesale
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Jun 2018 - Mar 2019
Formulated and executed a comprehensive marketplace management strategy in collaboration with cross-functional leaders. Engaged with key stakeholders to refine processes and establish efficient communication feedback loops, ensuring seamless coordination and alignment. Facilitated yearly sales meeting with global leads to disseminate sales objectives and initiatives.
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National Sales Coordinator, Wholesale
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Oct 2015 - Jun 2018
Led diverse administrative and operational tasks to bolster the efficiency of a sales team overseeing numerous multimillion-dollar accounts across North and South America. Established and executed project management tools and protocols, enhancing the team's ability to monitor costs, scope, and changes while mitigating risks.
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Assistant Manager, Retail
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Aug 2014 - Oct 2015
I offered steadfast leadership, guidance, and motivation to a high performing team that consistently surpassed YOY sales targets. I managed the store's social media presence. I facilitated the coordination of both marketing and grassroots events, fostering community engagement and reinforcing the store's connection with the community.
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United States
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Retail
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700 & Above Employee
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Associate Manager, Retail
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Dec 2013 - Aug 2014
I implemented comprehensive training programs to equip associates with in-depth knowledge of our diverse product categories, services, and online offerings, fostering a team of well-informed and customer-centric professionals.
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Assistant Manager- Visual Merchandising
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Aug 2013 - Dec 2013
I executed visual floor-set changeovers meticulously and conducted regular updates to fixtures in alignment with sell-thru analysis. My results- oriented approach earned me recognition as a top performer within the store, reflecting my commitment to driving excellence in all aspects of visual merchandising and customer engagement.
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Personal Stylist, Retail
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May 2012 - Aug 2013
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Key Holder, Retail
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Oct 2010 - May 2012
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United States
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Personal Care Product Manufacturing
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700 & Above Employee
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Freelance Makeup Artist
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Oct 2010 - Oct 2011
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Key Holder, Retail
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Mar 2009 - Oct 2010
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Part Time Makeup Artist & Product Specialist
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Oct 2008 - Mar 2009
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Education
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University of Vermont
Bachelors of Arts, Classical Civilization & Film Studies
Suggested Services
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Industry Focus. “Retail”
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