Okay, let’s tackle this. So Cali has skills in customer service, Microsoft Office, and analysis, which are in demand. She’s located in Baltimore, MD, which is a mid-sized city with a relatively stable economy. According to national averages, customer service representatives with basic skills like Microsoft Office can start around $25-$35 per hour. Analysis skills add some value, but not as much as specialized skills. Considering her education from Loyola University Maryland, a reputable institution, I’ll estimate her rate to be around $40-$50 per hour. Given the local market and her skill set, I’ll put her rate at $45 per hour.