Experience

• 

  Hiways Lawyers

  • Melbourne, Australia

  • Conveyancer

    • Jun 2018 - Present
    • Melbourne, Australia

    • Process residential property conveyancing files from start to end with use of PEXA, Duties Online and Smokeball.• Deal with internal and external stakeholders including solicitors, clients, banks, sales agents, and brokers.• Prepare and review legal documents for smooth settlements arrangement on time. • Manage Conveyancing files from opening to closing. • Identify the internal working procedure of conveyancing matters, and make change with principal solicitor’s approval to improve professionalism, effectiveness and efficiency.

• 

  Vstar Lawyers

  • Level 8, 460 Bourke Street, Melbourne VIC 3000

  • Legal Administrative Assistant

    • Jul 2017 - May 2018
    • Level 8, 460 Bourke Street, Melbourne VIC 3000

    • Answer incoming phone calls and greeting visitors. • Data entry and manage files by using LEAP, Microsoft, Airtable. • Prepare and format legal documents such as contracts, reports and letters for lawyers. • Draw bank cheque and attend to paper settlement, stamping and lodgement of documents. • General administrative duties including managing office stationary, electrical devices and etc.

• 

  MultiViews Australia

  • Melbourne, Australia

  • Business Analyst Internship

    • Apr 2017 - Jun 2017
    • Melbourne, Australia

    • Completely designed and developed a property self-management system prototype for property investors, which is more flexible to manage properties and easier to integrate with other platforms by APIs, compared to traditional property management software• Researched the Victorian property management operations and analysed Melbourne property marketing platforms• Investigated the critical data relationships for supporting decision making• Developed a Cloud-based model database software which is capable to quantitatively predict future property market changes, for better property investment

• 

  Think Asia

  • Melbourne Central

  • Customer Service Assistant (part-time job)

    • Aug 2015 - Feb 2017
    • Melbourne Central

    • Provide quick and friendly customer service during peak dinning time• Refined communication skills through receiving and delivering instructions to other colleagues• Developed ability to multitask to ensure a prompt and timely service

• 

  Chongqing statistical bureau

  • Chongqing City, China

  • Tele-Interviewer

    • Jan 2015 - Feb 2015
    • Chongqing City, China

    • Accountable for collecting survey responses• Improved phone answering etiquette• Entering the collected data and maintaining the database

• 

  Jinghan Education Institution Co.,Ltd

  • Chongqing City, China

  • Executive Assistant

    • Jul 2014 - Sep 2014
    • Chongqing City, China

    • Responsible for coordinating conferences, management team workshops, customer events• Developed strong customer service skills and communicated face-to-face with a great number of clients per day to ensure customer satisfaction• Achieved a significant improvement in communication and interpersonal skills by dealing with various clients every day