Experience

• 

  Anheuser-Busch InBev

  • Area Sales Manager

    • May 2021 - Present

  • Commercial Team Leader

    • Dec 2018 - Present

    • Ensuring Sales targets are achieved • Identifying Opportunities • Ensuring that Distributors and Retailers carry appropriate packs/brands• Establishing a close rapport developed with all Distributors by developing and maintaining personal relationships to ensure all issues are dealt with proactively• Ensuring Promotion Execution • Facilitating Asset Control • Implementation of Business Plans by ensuring that all programs agreed in annual business plans, are implemented according to plan in terms of timing, standards and cost• Ensuring that volume opportunities are identified and addressed appropriately and also developing new clients.• Ensuring accountability for customer service improvement and maintenance.• Ensuring Identification, anticipation and satisfaction of customer needs in a viable and sustainable manner.• In charge of Team of Local Area Representatives (LAR’s)• Ensure LAR’s adhere to the KPIs• Coaching the Team• Controlling and approving Call Schedules including amendments/changes• Responsible for the Operational Discipline of the Team and Distributors• Ensuring that all Local Area Representatives represent the image of the business through appearance and conduct and that they are all trained on current sales, promotional and merchandising standards

• 

  Zambian Breweries

  • Lusaka

  • Key Accounts Manager

    • Sep 2011 - Present
    • Lusaka

    • Ensuring the achievement of budgeted sales targets• Execution and development of promotional plans• Ensuring that all special needs of key accounts are taken care of• Ensuring all assets in key account outlets are in immaculate condition • Implementing all programs agreed in the annual business plan• Maintaining and improving customer relationships• Addressing volume opportunities in the trade and developing new key accounts• Accountability of customer service improvement & maintenance• People Management

• 

  Madison Finance

  • Chipata

  • Loans Officer

    • May 2009 - Sep 2011
    • Chipata

    • loan creation and processing• assessing risk limits and exposure before processing loan• appraising and assessing client affordability• client identification