Experience

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  Quicken Loans

  • Phoenix

  • Mortgage Loan Originator

    • Jul 2019 - Mar 2021
    • Phoenix

    Maintain Referral Relationships and Approach Leads. Assisted training in new hires. Advise Applicants on Loan Options. Analyze and Submit All Applicant’s Required Documentation. Oversee Loan Process Through Closing. Provide Ongoing Customer Support. High sales and competitive environment. Work...

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  Rock Bottom Restaurant & Brewery

  • United States
  • Restaurants
  • 400 - 500 Employee

  • Certified Trainer

    • Jan 2018 - Mar 2019

    In charge of onboarding and training all new servers. Maintained quality control and proper technique throughout the bar and restaurant by checking side work and tables of all servers, ensuring cleanliness and thorough restocking of their sections to maximize the company's brand. Reviewed employees’ progress with management to ensure all requirements are met.

  • Bartender

    • Jan 2018 - Mar 2019

    Responsible for making and pouring all drink orders for the bar top as well as the entire restaurant. Always maintained strict cleanliness of the bar. Strong knowledge of site-specific and classic cocktails. Responsible for all opening and closing bartender duties, including preparation of house cocktail mixes, garnishes, bar top and table setup. Ensured prompt and friendly service to all visitors. Superior attention to detail. Adept at remaining calm and focused during high-volume hours.

  • Server & Hostess

    • Nov 2017 - Mar 2019

    Greeted all clients with enthusiasm and provided friendly and timely service. Responsible for taking all food and drink orders, as well as bussing and resetting all tables in section. In charge of setting up/closing the restaurant and bar. Ran food throughout the restaurant and bar, as well as helped expedite the food line when needed. Stand-in as host whenever needed.

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  SEPHORA

  • France
  • Retail
  • 700 & Above Employee

  • Cashier

    • Nov 2016 - Nov 2017

    Greeted all clients with enthusiasm and provided courteous, knowledgeable service to clients. Completed transactions accurately and efficiently (including gift wrap) and dealt with returns/exchanges in a positive manner. Engaged clients in appropriate conversation while completing transaction. Maintained standards of cleanliness and organization within the cashier zone. Assisted in training new cashiers. Excellent client service, communication and organizational skills.

  • Operations Assistant

    • Nov 2016 - 2017

    Responsible for daily processing of damages, testers and known theft product. Participated in inventory control by communicating inventory issues/concerns to leadership and overseeing the handling of product delivery per company procedure. Implemented Animation Updates by removing and accurately processing old merchandise and replacing it with new product in a timely manner. Checked on all visual elements of the Animation Update and communicated missing/ damaged pieces to Operations Manager. Responsible for configuring store window displays. Maintained store safety standards by training fellow employees on all hazmat materials and proper disposal procedures. Ensured that hazmat items were shipped accurately and in a timely manner. Maintained backstage organization at all times and ensured that Operational standards were current and regularly maintained throughout the store.

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  Costco Wholesale

  • United States
  • Retail
  • 700 & Above Employee

  • Forklift Driver

    • Mar 2013 - Nov 2015

    Responsible for timely and accurate processing and management of product on the warehouse floor through use of forklift and pallet jack. Main responsibilities include ascertaining what product needed to be stocked on the floor as well as how it needs to be merchandised to make aisles easily "shoppable" and show-time ready. Direct the efforts of the stockers within the aisles driven, train them on the proper methods for stocking, cleaning, and detailing the aisles. Assist in training new forklift and double jack drivers, as well as overseeing their progress to ensure safe driving, food handling and time management. Oversee closing shift employees and drivers to ensure completion of tasks in a safe, accurate, and timely manner.

  • Floor Associate

    • Oct 2012 - Nov 2015

    Key responsibilities include knowledge of current sales and future product influx, product placement within the warehouse, organizing product on warehouse shelves, product return, safe handling and disposal of Hazardous Materials. Assisted where needed during peak volume times to move product and aided customers with their purchasing. Assisted in training all new hires on their department responsibilities as well as their general warehouse knowledge.