Experience

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  Idealake Information Technology Pvt. Ltd.

  • India
  • IT System Custom Software Development
  • 200 - 300 Employee

  • Group Account Manager

    • Oct 2021 - Present

  • Account Manager

    • Sep 2020 - Sep 2021

    • Initiated my journey by effectively handling and team of 2 members and through proven performance lead a team of 4 persons. • Managing key accounts like Microsoft, Upstox, Axis Bank, NSE, Yes Bank, ICICI Prudential, Jaslok Hospital, IndiaFirst and Layflat.• Played a crucial role in clearing payment backlogs since 2017(~Rs.1.5 Cr) to maximize financial growth of the company, creating proposals, cost negotiations, and resolving/settling escalations.• Developed and supervised successful campaigns through website marketing and performance monitoring by creating appealing UI & UX journeys for various products, festive campaigns, landing pages/microsites and email marketing.• Orchestrated high value projects end-to-end within tight deadlines and budget constraints by solving complex problems, working closely with senior leaders and ensuring the project is within the scope.• Collaborating with cross-functional teams of 15-20 UI & UX, creative, development, project managers, business analyst, CRM executive personnel, and third-party vendors for flawless execution of projects.• Contributed to the profitability of the organization by successfulhandling and execution of projects worth ~Rs.1.5 Cr. in total with an organic growth of ~Rs.30L.• Streamlined the process on handling and understanding client briefs and pricing for current and future campaigns. • Report and escalate issues at the right time to senior stakeholders on need basis.• Delegating project tasks to my team basis their individual strengths, skill sets and experience levels.• Featured with Jaslok Hospital on occasion of International Nurse Dayfor a campaign using my music abilities which was appreciated by all.• Exhibited key skills of working under pressure and multitasking ensuring that quality of work is not compromised.

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  Hansa Cequity

  • Mumbai Area, India

  • Executive Marketing Solutions

    • Sep 2019 - May 2020
    • Mumbai Area, India

    • Planned and created landing pages for campaigns which increased sales conversion by 2%.• Streamlined the data collection methodology to help capture a broader range of KPIs – this enabled effective planning and analysis for current and future campaigns. • Executed a performance management strategy that increased sales by 12%.• Planned and executed end-to-end campaigns by collaborating with cross-functional teams of 6-10 Data Analysts, Creative, and Campaign Execution personnel that consistently yielded timely and superior results under my guidance.

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  Saint-Gobain

  • Mumbai Area, India

  • Internship

    • Dec 2018 - Dec 2018
    • Mumbai Area, India

    • Reached out to 80 Ceramic and Glass Dealers to create awareness and highlight the unique-selling-proposition about a newly launched ready-to-use product (ASPIRA – LED Mirror). • Insightful data collection from businesses and shop-owners to better understand customer needs as well as key differentiating factors that popularized competitor products. • Identified potential clients and helped boost sales based on above research activities.

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  Welcome Cure Pvt. Ltd.

  • Mumbai Area, India

  • Marketing Intern

    • May 2018 - Jun 2018
    • Mumbai Area, India

    • Supported the Corporate division; helped boost online & offline marketing activities for their Wellness Product.• Helped increase online lead generation by way of successful coordination with Clients and Sales teams.• Engaged with Marketing to construct supportive content, creatives and documents to spread awareness and market their Corporate Wellness Solution.

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  eClinicalWorks

  • Mumbai Area, India

  • Strategic Account Manager

    • Jul 2016 - Jun 2017
    • Mumbai Area, India

    • Effectively managed and retained 80 medical practices - enabled doctors and nurses perform their day-to-day activities.• Identified operational gaps such as long patient wait time, insufficient utilization of the reporting software, etc. Provided solutions and strategies to improve processes, ensured ease of use, and regulatory adherence to enhance client satisfaction. • Identified potential clients through market segmentation, understood the workflow of their practice and suggested solutions and ideas to enhance profitability, growth and customer satisfaction.• Consistently recognized by clients for delivering superior levels of service; always exceeded client expectations.

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  Cactus Communications

  • Client Services Associate

    • Aug 2015 - Mar 2016

    • Effective needs assessment to provide and promote the best service option for their unique requirements.• Contributed to the team’s success – worked with clients and project management teams to create proposals that led to a 90% increase in month-on-month conversion.• Communicated effectively with clients around the globe to build strong working relationships. • Successfully collaborated with teams to ensure timely and on-point delivery to meet client expectations.