Experience

• 

  CardWorks

  • United States
  • Financial Services
  • 700 & Above Employee

  • Manager, Database Team

    • Jun 2022 - Present

    Database Team Manager

  • Senior Database Administrator

    • Feb 2017 - Jun 2022

    DBA Team LeadSQL DBASnowflake DBADatabase/SSIS/ETL/Job Automation Development Environment/Database ArchitectureData Science Data Security & Compliance Oracle User Administration

  • Database Administrator

    • Dec 2010 - Feb 2017

    SQL DBAOracle User AdministrationData Security & ComplianceSSIS Development

• 

  Federated Investors

  • United States
  • Financial Services
  • 700 & Above Employee

  • Associate Database Administrator

    • Jun 2009 - Dec 2010

    •Provide 24/7 support for 150+ production databases and 20+ production servers through a 3 person on-call rotation.•Support 200+ development/stage databases and 10+ development/stage servers during business hours.•Manage and support three PolyServe matrixes with site to site failover.•Perform administrative work across SQL environment such as server patching, user security, and backups.•Deploy and maintain vendor application databases.•Design, deploy, and maintain in-house custom databases.•Evaluate SQL performance issues and make recommendations for application code changes, database object changes, and table indexing.•Review developer and contractor code to ensure it adheres to the company’s security and policy standards.•Administer and support infrastructure of 6 production and 6 development SQL Server Reporting Services instances.•Deploy, process, and administer SQL Server Analysis Services cubes.

  • Associate Application System Analyst/Programmer

    • May 2008 - Jun 2009

    •Served as primary administrator, developer, and support for the HP Service Center Application. o Fulfilled administrative tasks to check system health and promote changes across environments. o Debugged and resolved incidents relating to the system through an incident queue. o Designed and implemented the Configuration Management Database and Problem module. o Built and maintained workflows, forms, and system functionality based off business requirements. o Created and maintained Connect-it jobs that import data into HP Service Center (i.e. PeopleSoft). o Created automated email and pager notifications for users. o Maintained the application and web servers.•Assisted in SharePoint implementation as a team site developer/administrator. o Helped build three team sites and workflows for initial deployment. o Taught classes on SharePoint functionality and use to users. oWorked on bugs discovered in testing.

  • Service Management Group Intern

    • Jan 2008 - May 2008

    •Created and executed test plans for the HP Service Center implementation.•Gathered and documented requirements from business to develop HP Service Center request work flows and incident routing/prioritization.•Oversaw user acceptance testing for the HP Service Center implementation.•Assisted instructor at user training classes for HP Service Center.