Experience

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  Hongkong Post

  • Government Administration
  • 100 - 200 Employee

  • Senior Information Technology Manager

    • Apr 2013 - Jan 2023

    - Managed the implementation of a large-scale web-based Point of Sale (POS) system for post office which streamlining the workflow of frontend counter services and integrating with backend legacy systems.- Led the enhancements of the official website of Hong Kong Post Office to provide online services for new delivery options such as change of delivery date or collection point and pre-delivery notification to addressee.- Administered the revamp of eCommerce platform for the sale of stamps and philately adopting state-of-the-art technologies and solutions to enhance customer’s online shopping experience.- Managed the implementation of authentication on Hong Kong Post Office official mobile app using phone number to provide personalized postal services.- Co-ordinated the implementation of the first data warehouse system in Hong Kong Post Office which extracted and transformed valuable business data from 20+ internal IT systems and presented the essential business data using visualization tool for business and data analysis.

  • Software Engineer

    • Sep 2012 - Mar 2013

    - Involved in a team of 30 people to implement a large-scale web-based Point of Sale (POS) system for post office which streamlining the workflow of frontend counter services and integrating with backend legacy systems.- Collected business users’ requirement and conducted system analysis and design of modules.- Designed graphical user interfaces and corresponding programming logics and physical database schema.- Led a team of programmers for program coding and managed development schedule.- Performed functional and integrated tests to ensure the programmed modules met user requirements.

• 

  Computer And Technologies

  • Hong Kong SAR

  • Software Engineer

    • Sep 2009 - Aug 2012
    • Hong Kong SAR

    - Participated in 5+ IT projects served Hong Kong Government.- Managed the activities in the Software Development Life Cycle and produced corresponding documents such as Requirement Specification, System Analysis and Design Report, Program Specification, User Acceptance Test Plan, System Installation Guide and User Manual.- Led a team of programmers for program coding and tackled technical problems encountered.

• 

  AAStocks 阿思達克財經網

  • Hong Kong SAR

  • Senior Programming Analyst

    • Feb 2008 - Aug 2009
    • Hong Kong SAR

    Led a team of junior programmers to develop a new quote service application of Hong Kong stock market targeting the customers in mainland China.

• 

  ParaDM Co., Ltd.

  • Hong Kong SAR

  • Software Analyst

    • Sep 2007 - Feb 2008
    • Hong Kong SAR

    - Coordinated with Quality Assurance Team to manage the reported issues of the workflow and document management product called “ParaDM”.- Manage the releases of the core product.

• 

  Y&A Professional Services Limited

  • Hong Kong SAR

  • Software Engineer

    • Nov 2003 - Sep 2007
    • Hong Kong SAR

    - Participated in 4 IT projects served Hong Kong Government.- Managed the activities in the Software Development Life Cycle and produced corresponding documents such as Requirement Specification, System Analysis and Design Report, Program Specification and User Acceptance Test Plan.- Performed program coding and tackled technical problems encountered.