Experience

• 

  Suncorp New Zealand

  • New Zealand
  • Insurance
  • 500 - 600 Employee

  • Ora Employee Resource Group

    • Jul 2021 - Present

  • Kaiārahi / Cultural Lead

    • Jan 2022 - Apr 2023

  • Arrangements Quality Assurance Advisor

    • Aug 2019 - Jan 2022

  • Senior Quality Experience Advisor

    • Jan 2017 - Jul 2019

• 

  Marist Brothers Old Boys RFC

  • 1 - 100 Employee

  • Board Chair

    • Nov 2021 - Present

  • Member Of The Management Board

    • Sep 2017 - Present

  • Junior Club Committee Chair

    • Feb 2017 - Nov 2021

• 

  Stonefields School

  • Education Administration Programs
  • 1 - 100 Employee

  • Stonefields School Kapa Haka Tutor

    • Mar 2014 - Present

  • Stonefields School Board Member

    • Aug 2018 - Present

    Board member for Stonefields School

• 

  Vero Insurance New Zealand

  • New Zealand
  • Insurance
  • 300 - 400 Employee

  • Quality Assurance Manager - Operations & Partnerships - Commercial & Distribution

    • Aug 2014 - Jan 2017

  • Earthquake Claims Quality Assurance Manager

    • Oct 2012 - Aug 2014

    Managing the Earthquake Quality Assurance programme for the Earthquake Response programme

  • Earthquake Claims Quality Assurance Coordinator

    • Aug 2011 - Oct 2012

    Managing the EQ Quality Assurance programme for alignment of claims consultants behaviour to expectations

  • Audit Analyst

    • Dec 2009 - Aug 2011

    Delivering audit initiatives to internal staff located throughout New ZealandProviding technical audit expertise to the auditors in the branch networkBuilding strong relationships with internal and external business partnersLeading change management projects for the entire corporation

• 

  Vero Insurance New Zealand

  • Auckland

  • Underwriting Audit Coordinator

    • Sep 2007 - Sep 2009
    • Auckland

    Creating training material, implementing this training to the Vero NZ branch networkResponsible for building and maintaining information technology tools

• 

  Housing New Zealand Corporation

  • Wellington

  • Records Administrator

    • Feb 2005 - Aug 2007
    • Wellington

    Delivering project objectives to internal staff located throughout New ZealandAuditing compliance to the Records Management ActCreating training material, implementing this training at over 42 locations nationwideResponsible for recording and maintaining the information within HNZCBuilding strong relationships with internal and external business partnersLeading change management projects for the entire corporation

• 

  Tasman Pacific Insurance

  • Wellington

  • Business Development Manager

    • Apr 2005 - Oct 2005
    • Wellington

    Central liaison point between internal and external business partnersCreation of business materials, identifying and meeting procedure and policy requirementsOrganised policy wordings, marketing of products and designing brochuresAdministered advertising and marketing on the radio and yellow pagesManaged risk assessment for the North Island

• 

  Ewha ALS

  • South Korea

  • English Teacher

    • Nov 2002 - Feb 2005
    • South Korea

    Involved heavily in the ex-pat New Zealander network within SeoulWorked with students from children to adults in English educationCreative licence in providing interesting lesson plans and enriching the set texts

• 

  IAG New Zealand

  • Australia
  • Insurance
  • 700 & Above Employee

  • Corporate Partnerships Business Support Senior

    • Jul 2000 - May 2002

    Day to day coordinating of a team of 7 business support staffDirect involvement in the implementation of unit strategy and planning objectivesIdentifying training and personal development needsBuilding strong relationships with internal and external business partners

  • Corporate Partnerships Business Support

    • Jul 1999 - Jul 2000

    Training internal and external customersAdvising clients and alliance partners on insurance mattersWhere required clear information and guidance is given to claims staffUnderwriting on domestic and commercial policiesAdvising clients and alliance partners on insurance mattersProcessing transactions and trainingWhere required clear information and guidance is given to claims staff