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Bryan Dilman profile image

Bryan Dilman

IT Analyst at James Dunlop Textiles Group
Intro Book
Seasoned IT professional with expertise in system administration, IT service management, and customer service.
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Location
Melbourne, Victoria, Australia, AU
Languages
  • English Professional working proficiency
  • Persian Native or bilingual proficiency
  • Turkish Professional working proficiency
Skills
  • System Administration
  • Windows Server
  • Customer Service
  • Itil
  • Servers
  • Show all
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Bio

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Bryan Dilman is a seasoned IT professional with 20+ years of experience in system administration, IT service management, and customer service. He holds a Bachelor's Degree in Computer Science from Azad University and has certifications in ITIL, Windows Server, and Microsoft Exchange. Bryan has worked in various roles, including IT Analyst, IT Support/CSM Technical Lead, IT Service Delivery Manager, and Senior Service Desk Analyst/Team Leader.

Credentials

  • ITIL® Foundation Certificate in IT Service Management
    BCS, The Chartered Institute for IT
  • MCITP: Enterprise Administrator on Windows Server® 2008
    Microsoft
  • MCITP: Enterprise Messaging Administrator on Exchange 2010
    Microsoft
  • MCSA: Microsoft Certified Solutions Associate Windows Server 2012
    Microsoft

Experience

  • James Dunlop Textiles Group
    • Melbourne, Victoria, Australia
    • IT Analyst
      • Aug 2023 - Present
      • Melbourne, Victoria, Australia

  • Aged Care Quality and Safety Commission
    • Melbourne, Victoria, Australia
    • IT Support / CSM Technical Lead
      • Jan 2021 - Present
      • Melbourne, Victoria, Australia

  • BlueCross Aged Care
    • Australia
    • Hospitals and Health Care
    • 700 & Above Employee
    • IT Service Delivery Manager
      • Feb 2018 - Jun 2021

    • Senior Information Technology Support
      • May 2017 - Feb 2018

  • Estia Health
    • Melbourne, Australia
    • Senior Service Desk Analyst / Team Leader
      • May 2015 - May 2017
      • Melbourne, Australia

  • TFi Co.
    • Iran
    • Systems Engineer / IT support / Team Leader
      • Jan 2006 - Apr 2014
      • Iran

  • Spoota computer
    • Iran
    • Computer Technician
      • Mar 2004 - Dec 2005
      • Iran

Education

  • 2002 - 2006
    Azad University (IAU)
    Bachelor’s Degree, Computer Science

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Textile Manufacturing”

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