Experience

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  Vicinia Property Management

  • Chattanooga, Tennessee, United States

  • Community Manager

    • Jun 2024 - Present
    • Chattanooga, Tennessee, United States

    Multi Site Single Home and Multifamily Apartment management.

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  S & S Property Management, Inc.

  • United States

  • Community Manager

    • Feb 2024 - Jun 2024
    • United States

    Manager of 128 Single Family and Duplex homes, newly built, with pool, firepit, gym, etc. Sales, vendor relations, budgets, customer service, maintenance, marketing skills all put to use.

• 

  Alexander Forrest

  • Tennessee, United States

  • Traveling Operations Specialist/Area Manager

    • Aug 2023 - Feb 2024
    • Tennessee, United States

    Travel the southeast region of multifamily properties, providing support for managers, sales, staffing and marketing. Mentoring, coaching, training and recruiting.

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  Brookside Properties, Inc.

  • Chattanooga, Tennessee, United States

  • Community Manager

    • Jun 2023 - Aug 2023
    • Chattanooga, Tennessee, United States

    Daily management of a thriving multi family apartment complex.

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  Alexander Forrest

  • United States

  • Property Manager

    • Jun 2022 - Jun 2023
    • United States

    Property Manager of Multifamily Townhomes and Apartments

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  Elite Electric and Air

  • United States

  • Service Dispatcher

    • Dec 2021 - Jul 2022
    • United States

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  HornerXpress

  • Port St Lucie, Florida, United States

  • Customer Service and Warehouse Support Specialist

    • Jun 2021 - Dec 2021
    • Port St Lucie, Florida, United States

    Wholesale sales and distribution of pool supplies for construction and maintenance. Counter sales and customer support to contracted buyers. Warehouse receiving, shipping, transferring and other logistics. Forklift operation and route delivery of product. Stepping into all roles where needed.

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  Self Storage Plus

  • United States
  • Consumer Services
  • 1 - 100 Employee

  • Property Manager/District Trainer

    • Mar 2020 - May 2021

    Managing a self storage location in Sterling, VA. such as input of various vendor invoices via Yardi, monitoring Profit and Loss metrics and adapting methods to further grow the location. Handling all customer service calls, tenant concerns, maintaining the property, making sure all local ordinance codes and laws are followed and adhered to. Office management, managing daily transaction reports, managing daily deposits, ordering and stocking of merchandise, training of assistant manager in all tasks, persuance of sales leads to advance store growth. Maintaining high security and safety standards for the facility including CCTV monitoring of the property as well as controlling access via gated access codes, daily walks to ensure all units are locked and property free of trash. Training new hires for assistant and general manager positions on all company policies, structures and daily tasks. Preparing and presenting training presentations for the district and company as a whole.

  • Assistant Manager

    • Nov 2019 - Mar 2020

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  Mosaic North America

  • Gainesville, VA

  • Event Sales Specialist

    • Sep 2019 - Nov 2019
    • Gainesville, VA

    Provide sales consultation to Best Buy employees as well as guests of Best Buy in regards to HP products, i.e. PCs, Printers and more.

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  GameStop

  • United States
  • Retail
  • 700 & Above Employee

  • Store Leader Mentor

    • Dec 2018 - Aug 2019

    Managing a multi-million dollar retail location with a staff of 10+ in one of Washington D.C.'s largest retail venues, Tyson's Mall in Mclean, VA. Maintaining and growing sales while also providing support to the district and talent at other stores via coaching and leading in sales performance and operations. Adapting to market and business changes daily while holding a positive attitude that further shapes my team and creates burgeoning leaders in their own right.

  • Store Manager

    • Aug 2016 - Dec 2018

    Provided management of all store operations, staff, scheduling, inventory control, loss prevention control all while maintaining excellent customer service and excellent sales results. Complied with all merchandising directives and strategies while keeping the store well ordered and properly presented. Managed bank deposits daily while also using Profit and Loss metrics to find opportunities to tackle and improve the overall sales and growth of the store. This was done by inspiring staff to drive sales and productivity in various ways. Adhered to Gamestop's brand image at all times.

  • Assistant Store Manager

    • Oct 2015 - Aug 2016

    Assisting the Store Manager in running all store operations, maintaining sales goals, quality leadership training and assistance in finding and hiring a quality team.

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  Staples

  • Warrenton, VA

  • Sales Manager/Assistant Manager

    • Nov 2017 - May 2018
    • Warrenton, VA

    Responsible for sales goals across all current metrics. Coaching team member's behaviors in order to meet sales metrics. Inventory management, operations such as audits meeting all expectations, payroll coordination with the General Manager. Creating events to bring in the community in order to grow the business in Print and Marketing and our Tech Services department. Cell phone screen repair and battery replacement on all iphone 5s, 6s and 7s. Computer diagnostic and repair as well as setup for guests including virus protection and Office suite software.

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  Securitas

  • Security Officer

    • Feb 2014 - Aug 2015

    Provide security and customer service to Dupont Fabros Technologies, a data center corporation located in Ashburn, VA. Daily record management, video and physical surveillance of the facility, access point control monitoring and interaction with Contractors, Tenants and Visitors as well as handling delivery of packages and mail to each Tenant.

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  Target

  • Manassas, VA/Burke, VA

  • Target Protection Specialist/Pharmacy Technician

    • Nov 2012 - Feb 2014
    • Manassas, VA/Burke, VA

    Provide customer service to individuals filling medical prescriptions at drop off, entry, filling of medicine, documentation and release to the customer. Follow various routines throughout each week related to medicine in stock, returning medicine to the vendor, making sure all supplies are available and ordered.Provide asset protection, oversee safety protocols and merchandise protection methods. Provide customer service to Target Guests. Manage case files and cooperate with local law enforcement for all necessary Target related incidents. Monitor premises via physical and live video surveillance.

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  Best Value Technology Incorporated

  • Aquisition Support Specialist

    • Oct 2009 - Dec 2012

    Provide support for operations, oversight and deployment of Internet based acquisition software suite for the defense department and various intelligence organizations including NSA and the Army. Additional responsibilities include content management and revisions to system and user documentation and guides, monitoring and tracking bug reports, and providing test plans and testing support for updates to the online software. Perform online customer support and direct customer interaction via email and telephone. Responsible for preparing monthly reports.

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  Vista Research, Inc.

  • Crystal City, VA

  • Consultant

    • Mar 2011 - Jul 2011
    • Crystal City, VA

    Provide support and consultation management for a new Inventory Database to facilitate Radar Technology production. Manage and keep records on new and current shipments of inventory as well as set up a secure procedure of part requests and returns.

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  Electronic Arts (EA)

  • Fairfax, VA

  • Customer Service Representative

    • Aug 2008 - Apr 2009
    • Fairfax, VA

    Provide support for operations, oversight and deployment of Internet based “live” servers for the massively-parallel EA Warhammer Simulation franchise. Monitor patches and updates to online servers. Conduct routine quality assurance and testing on product readiness, patch and update effectiveness. Perform online in-game customer support and direct customer interaction.

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  MCS Group, Inc.

  • Marlton, NJ

  • Assistant Manager

    • Jul 2007 - Aug 2008
    • Marlton, NJ

    Assisted managing a staff responsible for corporate business operations for a wireless and mobile computing solutions firm. Staff was responsible for daily back-office operations, general equipment maintenance, shipping/receiving, customer service, inventory and facility event coordination.

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  United States Air Force

  • Mountain Home AFB, ID

  • Crew Chief

    • 1994 - 1996
    • Mountain Home AFB, ID

    Crew Chief responsible for aircraft and avionics maintenance for the F-15E Fighter Aircraft. Reported,organized and documented maintenance, repair and overhaul data on Air Force computer systems.Airman responsible for various aspects of security including facility security, personal protective services and all aspects of Air Force security protocol.