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Bruno Calatrone profile image

Bruno Calatrone

Chargeback Advisor at Protego Solutions (YC S21)
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Location
Greater São Paulo Area, BR
Languages
  • Português Native or bilingual proficiency
  • Inglês Limited working proficiency
  • Espanhol Full professional proficiency
  • Italiano Limited working proficiency
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Bio

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Credentials

  • Habilidades de un buen líder
    UBITS
    Mar, 2021
    - Apr, 2026
  • Compelling Evidence
    Visa University
    Feb, 2021
    - Apr, 2026
  • Dispute Case Filing in Visa Resolve Online
    Visa University
    Feb, 2021
    - Apr, 2026
  • Dispute Financials in Visa Resolve Online
    Visa University
    Feb, 2021
    - Apr, 2026
  • Dispute Pre-Filing in Visa Resolve Online
    Visa University
    Feb, 2021
    - Apr, 2026
  • Data Science for Business - Level 1
    IBM
    Apr, 2020
    - Apr, 2026
  • Data Science Methodologies
    IBM
    Apr, 2020
    - Apr, 2026
  • Emotional Intelligence
    Escola Conquer
    Apr, 2020
    - Apr, 2026
  • Forensic Accounting and Fraud Examination
    West Virginia University
    Apr, 2020
    - Apr, 2026
  • Fraud Management and Anti-Money Laundering Awareness (Level 2)
    New Skills Academy (part of BE-A Education Ltd)
    Apr, 2020
    - Apr, 2026
  • Lean Six Sigma White Belt
    Aveta Business Institute
    Apr, 2020
    - Apr, 2026
  • Six Sigma Green Belt (CSSGB™)
    International Six Sigma Institute™
    Apr, 2020
    - Apr, 2026
  • Six Sigma Yellow Belt (CSSYB™)
    International Six Sigma Institute™
    Apr, 2020
    - Apr, 2026
  • Statistics 101
    IBM
    Apr, 2020
    - Apr, 2026
  • Building Reports in Looker
    Looker
    Mar, 2020
    - Apr, 2026
  • Data Science Orientation
    Coursera
    Mar, 2020
    - Apr, 2026
  • SAS Programming: Data Manipulation and Analysing Techniques
    Udemy
    Feb, 2020
    - Apr, 2026
  • SQL for Big Data
    Data Science Academy
    Aug, 2019
    - Apr, 2026
  • Disputes & Chargebacks Certification
    Chargeback
    May, 2019
    - Apr, 2026
  • Management Skills
    Udemy
    Apr, 2019
    - Apr, 2026
  • Chargeback for Issuers and Acquirers
    Mastercard
    Dec, 2018
    - Apr, 2026
  • Microsoft Power BI for Data Science
    Data Science Academy
    Jun, 2018
    - Apr, 2026
  • Documentscopy
    Acert - Consultoria, Assessoria e Treinamento
    Sep, 2017
    - Apr, 2026
  • Documentscopy
    HS Prevent

Experience

  • Protego Solutions (YC S21)
    • São Paulo, Brasil
    • Chargeback Advisor
      • May 2022 - Present
      • São Paulo, Brasil

  • Rappi
    • São Paulo, Brasil
    • Global Head of Chargeback & Dispute Resolution
      • May 2020 - Present
      • São Paulo, Brasil

  • PicPay
    • Vitória e Região, Brasil
    • Chargeback & Fraud Prevention Lead
      • Jan 2017 - Mar 2020
      • Vitória e Região, Brasil

  • Avista Cartões
    • Vitória e Região, Brasil
    • Fraud Prevention Analyst
      • Oct 2013 - Nov 2016
      • Vitória e Região, Brasil

Education

  • 2021 - 2022
    FIAP
    Master of Business Administration - MBA, Cyber Security - Ethical Hacking & Network Security Engineer
  • 2020 - 2020
    PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul
    University Extension, Agile Management
  • 2020 - 2020
    Trevisan Escola de Negócios
    University Extension, Compliance, Corporate Ethics and Fraud Prevention
  • 2014 - 2020
    School of Sciences of Santa Casa de Misericordia de Vitória, EMESCAM
    Bacharelado, Nursing, Nursing Management, Nursing Research and Clinical Nursing

Suggested Services

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Industry Focus. “Computer and Network Security”

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