Okay, let’s tackle this. So Bruce Eanes has 15+ years of experience in IT, which is a solid foundation. He has ITIL certifications, which are in demand. Location is Pineville, NC, which is a smaller market. IT professionals with his experience and certifications might charge higher rates in larger cities like New York or San Francisco. However, considering the smaller market and his specific skills, I’ll estimate a lower rate. According to ITIL salary benchmarks, project managers with similar experience and certifications can earn between $60,000 and $100,000 per year. Let’s assume an hourly rate of $75, which is a reasonable estimate for a smaller market.