Experience

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  General Healthcare Resources

  • Pharmacist

    • Apr 2019 - Present

• 

  Cigna

  • Willow Grove, Pennsylvania

  • Contract pharmacist

    • Dec 2018 - Mar 2019
    • Willow Grove, Pennsylvania

    Verified prescription data entry via XXX

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  ShopRite Supermarkets

  • Hatfield, Pennsylvania

  • Staff Pharmacist

    • Jan 2015 - Sep 2018
    • Hatfield, Pennsylvania

    Completed accurate dispensing of prescriptions Provided support and mentorship to pharmacy employees to ensure excellent customer servicePromoted enhanced business through superior customer and medical provider interactions

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  Pathmark Stores, Inc.

  • Philadelphia, Pennsylvania

  • Floater Pharmacist

    • Jan 2006 - Jan 2015
    • Philadelphia, Pennsylvania

    Directed operations to increase efficiency and minimize patient wait times Oversaw the pharmacy technicians' drug preparation and distribution activitiesProvided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage Advised customers on the selection of medication brands, medical equipment and health care suppliesInterpreted and evaluated the validity and safety of medication orders and prescriptionSafely administered immunizations, travel medicine, medication therapy management and other specialty programsCreated and maintained patient profiles and prescriptions including insurance and billing information in proprietary software systemCommunicated directly with doctors' offices for a high volume of order requestsProvided friendly customer service at prescription drop-off and pick-up countersMaintained drug inventory Verified accuracy and completeness of information on prescription and refill requests. Maintained proper storage and security conditions for all drugsStrictly maintained customer and patient confidentialityLabeled all products appropriately, including cautionary and auxiliary labelsPrecisely processed third party prescriptions and managed adjudication reviewSuccessfully assisted customers with medical issues and provided valuable health care counseling

• 

  United Healthcare

  • Philadelphia, Pennsylvania

  • Pharmacist in Charge/Customer Service Specialist

    • Jan 1991 - Apr 2010
    • Philadelphia, Pennsylvania

    Completed call center activities including provision of medical information, collection of adverse event information and product quality complaints for a large number of medicinal productsEntered, reviewed and maintained call information in call center databaseProvision of written medication information to consumersProvided problem solving expertise to physician callers to assist with prescription medication issuesMaintained high call volumes while provide high quality customer support

• 

  Wissinoming Pharmacy

  • Philadelphia, Pennsylvania

  • Owner and Operator

    • Dec 1980 - Jan 1991
    • Philadelphia, Pennsylvania

    Owned and managed independent pharmacyPerformed all aspects of dispensing prescriptions for a high volume of customers Accurately created and maintained patient profiles and prescriptions in medication input software systemEfficiently communicated with doctors' offices on prescriptions Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders Verified accuracy and completeness of information on prescription and refill requests Correctly priced and filed prescriptionsMaintained insurance billing information and patient profiles Strictly maintained customer and patient confidentiality