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Brooke Freemantle profile image

Brooke Freemantle

UI / Digital Designer at Bio Concepts
Intro Book
Digital marketing specialist with expertise in graphic design, photography, and education.
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Location
Melbourne, Victoria, Australia, AU
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Bio

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Brooke Freemantle is a versatile professional with experience in digital marketing, graphic design, photography, and education. She has worked as a Digital Marketing Coordinator & Graphic Designer at Ray White, a Freelance Photographer & Graphic Designer, and a UI / Digital Designer at Bio Concepts. Brooke has also taught Digital Experience and Interaction Design at Curtin University and has a Bachelor's degree in Digital Media from the University of South Australia.

Credentials

  • Advance as a Digital Marketing Specialist
    LinkedIn
    Jun, 2023
    - Apr, 2026
  • Google Ads Essential Training
    LinkedIn
    Jun, 2023
    - Apr, 2026
  • Professional Credential: Master Digital Marketing
    University of South Australia
    Jun, 2023
    - Apr, 2026
  • Augmented Reality Marketing
    LinkedIn
    Apr, 2023
    - Apr, 2026
  • Marketing on Facebook
    LinkedIn
    Apr, 2023
    - Apr, 2026
  • Marketing Strategy: SEO Content Writing
    LinkedIn
    Apr, 2023
    - Apr, 2026
  • Social Media Marketing Foundations
    LinkedIn
    Apr, 2023
    - Apr, 2026
  • Content Marketing Foundations
    LinkedIn
    Mar, 2023
    - Apr, 2026
  • Marketing Tools: SEO
    LinkedIn
    Feb, 2023
    - Apr, 2026
  • SEO: Keyword Strategy
    LinkedIn
    Feb, 2023
    - Apr, 2026
  • SEO: Link Building
    LinkedIn
    Feb, 2023
    - Apr, 2026
  • SEO: Videos
    LinkedIn
    Feb, 2023
    - Apr, 2026
  • Social Media Marketing Strategy: TikTok and Instagram Reels
    LinkedIn
    Feb, 2023
    - Apr, 2026
  • Registered Real Estate Salesperson
    Queensland Office of Fair Trading
    Sep, 2021
    - Apr, 2026

Experience

  • Bio Concepts
    • Melbourne, Victoria, Australia
    • UI / Digital Designer
      • Jan 2024 - Present
      • Melbourne, Victoria, Australia

  • Curtin University
    • UI/UX Design Tutor
      • Aug 2023 - Present

      Online tutor in the Digital Experience and Interaction Design Major, teaching first year students:- Wireframing and prototyping- Design Thinking- Designing for digital interfaces- Design principles- Adobe XD and Figma

  • Freelance
    • Brisbane, Queensland, Australia
    • Freelance Photographer & Graphic Designer
      • Jan 2018 - Present
      • Brisbane, Queensland, Australia

      - Digital content creation- Brand ideation- Logo design- Wedding, family portraiture, corporate, brand photography

  • Ray White
    • Australia
    • Real Estate
    • 700 & Above Employee
    • Digital Marketing Coordinator & Graphic Designer
      • Jan 2021 - Jan 2024

    • Sales And Marketing Administrator
      • Jul 2019 - Jan 2021

      - Content creation- Social media management- Contract administration- Trust account receipting- Client liaison

  • Woolworths Supermarkets
    • Customer Service Team Support Manager
      • Mar 2016 - Sep 2019

      My role as a department Customer Team Support Manager for Austalia's largest retailer has provided me with an outstanding ability to upkeep the daily routines of a service department in the busy work environment. The workplace relies of efficiency and smart task delegation, meanwhile prioritising customer satisfaction.A focus of my position is to create and maintain the positive team environment, overall ensuring customer happiness. This involves creatively planning activities and events catered to the family demographic, while maintaining the positive workplace boosts morale and optimises productivity.- Customer Service ExperienceMy experience working in the customer service department of the retail industry has equipped me with the characteristics to create a positive customer experience and manage team attitudes to sustain the company operations.- Management and LeadershipBeing a support manager, I focus on driving the team to meet daily tasks and KPI's by monitoring the expectations of the customers to ensure they are met. This includes directly leading teams of up to ten people, persistently training the team to upkeep standards, monitoring stock, and diligently resolving technical and team conflicts.- Time Management and Task DelegationThe retail workplace is time sensitive – I have fine tuned my ability to upkeep standards, delegate tasks, interpersonally communicate with customers, and boost team morale in a manner that relies on efficiency.- Team MentoringI am a team leader – this means my priority is providing support to the team, while mentoring them passionately to drive focus. Being an empathetic and understanding mentor allows me to connect with my team to ultimately meet company expectations.

Education

  • University of South Australia
    Bachelor's degree, Digital Media
  • Real Estate Institute of Queensland
    Property Services Training
  • 2014 - 2015
    TAFE Queensland Brisbane
    Certificate III, Design Fundamentals & Photoimaging

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