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Brock Goines

Collection Manager at Alta Vista Credit Union
Intro Book
Experienced IT professional with 25+ years of experience in credit union management and IT consulting.
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Location
Moreno Valley, California, United States, US
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Bio

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Brock Goines is a seasoned IT professional with 25+ years of experience in credit union management, IT consulting, and project management. He has a strong background in network administration, credit union software, and disaster recovery. Brock has worked with various credit unions, including Alta Vista Credit Union, Pacific Transportation FCU, and E Central Credit Union.

Experience

  • Alta Vista Credit Union
    • Collection Manager
      • 2009 - 2010

  • multiple Southern California Credit Unions
    • Independent consultant
      • Jan 1999 - Aug 2009

  • Chaffey FCU
    • Information Technology Manager
      • Feb 2008 - Jul 2009

      Maintained existing Credit Union LAN/WANInstalled ShoreTel/VOIP phone system in first week of employmentDeployed 2 new ATM machinesResponsible for Credit Union Banking software platform- SymitarIntermediate programming-SymitarDisaster Recovery ManagerResponsible for Network SecurityWeb Administrator

  • Pacific Transportation FCU
    • AVP Information Technology
      • Jan 2003 - Feb 2008

      Configured, Installed and maintain Credit Union LAN/WAN * Designed Credit Union Network Topology * Responsible for CU Nortel Networks Phone System * Symitar Systems RepGen Programmer * Web Administrator * Project Manager for Symitar conversion * Project Manger for 2 mergers within 8 months * Project Manager for developing Business Continuity Planning * Crucial role in achieving NAFCU Credit Union of the Year 2005

  • E Central Credit Union
    • Collection Manager/Information Technology Assistant
      • Dec 1999 - Jan 2003

      Implemented new collection procedures which reduced out standing loan delinquency by 60% * implemented check by phone payment system * Assisted CIO with network administration on a as needed basis

  • Benstar Professional Services
    • Collections and I.T Consultant
      • Jan 1996 - Dec 1999

  • Benstar
    • Collections consultant
      • Jan 1996 - Feb 1998

      LAN/WAN consultant for topology and applications software. * Reduced delinquency by at least 40% at each Credit Union

Education

  • University of Detroit High School High School
  • Wayne State University

Suggested Services

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Industry Focus. “Computer and Information Technology”

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