Bio
Credentials
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Chartered Insurance Professional
Insurance Institute of CanadaApr, 2022- Apr, 2026 -
Stay Real Program
InterContinental Hotels GroupJan, 2008- Apr, 2026 -
Smart Serve
Smart ServeSep, 2004- Apr, 2026
Experience
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Canada
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Insurance
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1 - 100 Employee
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Senior Commercial Auto Underwriter
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Jan 2024 - Present
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Commercial Auto Underwriter
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Apr 2018 - Jan 2024
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Multi-Line Underwriting Support
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Nov 2015 - Apr 2018
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Canada
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Insurance
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700 & Above Employee
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Express Underwriter, Commercial Insurance - National Processing Centre
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Apr 2015 - Nov 2015
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Express Underwriting Technician, Commercial Insurance - National Processing Centre
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Aug 2014 - Apr 2015
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Underwriting Assistant, Personal Insurance - National Processing Team
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Mar 2014 - Aug 2014
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Delta Meadowvale Hotel & Conference Centre
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Mississauga, Ontario
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Sales & Catering Coordinator/Sales & Marketing Coordinator
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Aug 2011 - Mar 2014
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Mississauga, Ontario
Sales-Create Proposals & Contracts-Set up site notices for any upcoming business-Create sales kits -Creating Online Booking Links-Donation & Culinary RequestsCatering-Create Banquet Event Orders for all in house events-Distribute batch every Tuesday for the following week-Daily changes meeting-Create welcome packages for upcoming groups-Create menus, signs or any collateral for upcoming meetings-Print out Surveys and Respond to received ones-Run reports for event lists, surveys, cover counts, production by sales manager etc. -Updating Menus in Opera-10 Day Forecast-Create Banquet Event Orders for Delta Corporate OfficeMarketing-Contact support for our PMS system-Marketing Renewal Forms-Marketing Collateral -Purchase Orders-Opera Champion-Updating/Fixing the Electronic Readerboards -Updating Menus-Medallia Champion (Surveys)-Updating Online Website-Submitting Aeroplan Reports-Updating our "On-Hold Message"-Setting up New Employees & Updating InformationOther Responsibilites-Order supplies when needed for printing-Help with Payroll-Answering the phone and responding to all inquiries-Ordering Grand & Toy Supplies
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RinkNet Scouting Software
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Guelph, Ontario
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Canadian Jr A Coordinator
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Aug 2010 - Aug 2011
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Guelph, Ontario
I was responsible for entering in data regarding the Canadian Junior A Hockey League such as stats, player information, game schedules, scores, playoffs and tournaments. I was also there for support for coaches and managers who purchased the program. I attended events to measure heights and weights, as well as the CCHL draft. I also entered in data for Ontario hockey, and US hockey.Along with hockey, RinkNet was looking into setting up a baseball side to their program so I assisted with inputting all schedules and teams, as well as to make sure nothing was duplicated.I trained new employees on how to enter in data as well as I was available for after hour support for any technical issues.
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Holiday Inn Express & Suites
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Guelph, Ontario
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Guest Services Supervisor/Sales Coordinator
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Aug 2007 - Sep 2010
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Guelph, Ontario
I was responsible for a variety of things at the Holiday Inn Express Hotel & Suites such as:-Answering the telephone-Taking reservations-Checking guests in and out-Concierge (I would respond to anything that they needed such as helping with luggage, ideas of things to do in the area, restaurant reservations etc)-Create contracts for teams and groups that would were looking to stay at the hotel-Train new employees-Night Audit-Opera Support (contact Opera when issues arose, as well as fixed issues)-Did payroll when needed.-Inputted all group bookings into Opera-Administrative duties-Checked the pool-Checked housekeeping on weekends to insure all rooms were being done up to standard-Helped with Laundry when need be-Cleaning duties such as mopping the floors, sweeping etc.-Checked over breakfast when need be-Made sure that the outside of the hotel was in good order (watered flowers, salted and shoveled front entrance etc.)-When working Night Audit Shift, made breakfast
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University of Guelph
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Guelph, Ontario
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Clerical Support
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Jan 2001 - Aug 2009
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Guelph, Ontario
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Education
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2022 - 2025Conestoga College
Leadership Development Series -
2005 - 2007Fanshawe College
Hotel Management, Hospitality
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References
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