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Bio

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Brittany Brooks is a seasoned professional with experience in customer service, operations, and leadership. She has held various roles in industries such as moving, insurance, and non-profit, including Vice President, International Customer Service Manager, and Office Manager. Brittany holds a degree in International Business and Business Management from the University of North Florida and has obtained certifications in customer service and leadership from LinkedIn.

Credentials

  • Become a Customer Service Specialist
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Building Rapport with Customers
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Customer Service: Call Control Strategies
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • De-Escalating Intense Situations
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Customer Service Foundations
    LinkedIn
    Jan, 2021
    - Apr, 2026
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Jan, 2021
    - Apr, 2026

Experience

Education

  • 2009 - 2012
    University of North Florida - College of Business Administration
    International Business and Business Management

Suggested Services

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Industry Focus. “Business Services”

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