Bio
Experience
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Cash Management Analyst
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Cash Management Analyst
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May 2016 - Present
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Able Services
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San Francisco Bay Area
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Accounts Receivable Specialist
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Sep 2014 - Jun 2015
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San Francisco Bay Area
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United States
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Biotechnology Research
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300 - 400 Employee
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Accounts Receivable Representative
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May 2012 - Jun 2014
Reviewed unpaid accounts to determine appropriate action to ensure paymentContacted payers, via website, phone and/or correspondence, regarding reimbursement for unpaid accounts by researching and following up on denials and requests for additional informationSubmitted appeals to health insurance companies to dispute the validity of claim reimbursementVerified healthcare benefits and authorization information for new and existing patientsMaintained a 3% error rate
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Accounts Receivable Represetative
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Mar 2012 - Jun 2014
• Reviewed unpaid accounts to determine appropriate action to ensure payment• Contacted payers, via website, phone and/or correspondence, regarding reimbursement for unpaid accounts by researching and following up on denials and requests for additional information• Submitted appeals to health insurance companies to dispute the validity of claim reimbursement• Verified healthcare benefits and authorization information for new and existing patients• Maintained a 3% error rate
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United States
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Staffing and Recruiting
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700 & Above Employee
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Quality Assurance Representative
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Mar 2012 - May 2012
Performed internal and external audits to various departments including A/R follow up, error processing, data entry, and cash Applications/payment posting decreasing the error rate form 35% to 2.3%Implement processes and procedures for various departments based off audit results, and revenue flowConduct development reviews for employees and offer feedback based on their performances and job dutiesCreate and follow up on corrective action plans for employeesUpdate and maintain excel statistical spreadsheets
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Open Credit Specialist
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Mar 2010 - Mar 2012
Reconciliation of credit balance accounts by applying or refunding the creditsResearch EOP’s to ensure payments are correctly disbursed to patient accountsAssist with internal compliance audits and refund of over payments Bill open receivables to insurance companies and State Medicaid programsMaintain spreadsheets and patient accounts to ensure easy tracking
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Reimbursement Specialist
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Jan 2009 - Mar 2010
Reviewed unpaid accounts to determine appropriate action to ensure paymentContacted payers, via website, phone and/or correspondence, regarding reimbursement for unpaid accounts by researching and following up on denials and requests for additional informationSubmitted appeals to health insurance companies to dispute the validity of claim reimbursementVerified healthcare benefits and authorization information for new and existing patientsProvided support to branch office and patient’s on their accounts
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Flu Processor
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Oct 2008 - Jan 2009
Keyed patient information from flu consent forms for purposes of reimbursement Sorted flu consent forms to be sent to insurance companies for payment also used to balance processed packets dailyReconciled Flu Clinics to ensure all payments were received Organized and filed all flu packets for the Southeast regionAssisted with audits
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Proof operator
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Aug 2006 - Aug 2008
Communicated with customers, employees, and other individuals to answer questions, disseminate information, take orders and address complaints.Compiled, copied, sorted, and filed records of office activities and business transactionsMaintained and updated filing, inventory, mailing, and database ...
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Education
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2013 - 2017Phoenix University E-Campus July
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2003 - 2007Woodlawn High School
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Industry Focus. “Healthcare”
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