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Bridgette Palmer

Executive Administrator Coordinator at Data Talk
Intro Book
Administrative professional with 12+ years of experience in customer service, collections, and office management.
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Location
Baltimore, Maryland, United States, US
Skills
  • Customer Service
  • Problem Analysis
  • Outlook
  • Microsoft Office
  • Accounts Payable
  • Show all
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Bio

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Topline AI
Bridgette Palmer is a seasoned administrative professional with 12+ years of experience in customer service, collections, and office management. She has expertise in Microsoft Office, accounts payable and receivable, and data entry. With experience in high-level administrative support, collections, and customer service, Bridgette has developed strong problem-solving skills, attention to detail, and excellent communication skills.

Experience

  • Data Talk
    • Executive Administrator Coordinator
      • 2012 - Present

      Provides high-level administrative support to the company's CEO & perform all general office duties.Coordinate, maintain, & publish executive's work schedules & travel arrangements. Schedule businessmeetings & luncheons. Receive & analyze incoming 1st Class mail, Email, or Fax, define significance &urgency, & organize distribution. Generate, edit, & send invoices, reports, financial statements, & variouscorrespondence using word processing, spreadsheets, & database. Heads accounts payable/receivables &collections for the Telecom Dept. Trains telemarketers & entry level clerical staff.

  • Toyota Financial Services
    • Collections
      • Sep 2007 - 2009

      Answered inbound calls of Toyota, Lexus, & Scion customers to discuss payment arrangements on current& delinquent auto loan balances. Collaborated with other departments & prepared & edited forms to ensureproblematic issues were resolved in a timely manner to avoid repo action on account.

  • NCO Financial Systems
    • Collections
      • Oct 2004 - Aug 2007

      Placed outbound calls to debtors to negotiate payment arrangements or settle balances on unpaid third-party,credit card, medical, retail, & pre-legal accounts. Provided daily efficient call coverage & summarized actiontaken on 500 + account queue. Processed payments by phone, assisted team members with “talk offs”, aidedin providing security verifications. Sent collection notices.

Education

  • Carver Vocational Technical High School
    General Education, Business Administration and Management, General
  • TESST College of Technology-Baltimore
    Medical Billing and Coding, Certification

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Accounting and Auditing”

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