Experience

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  DHMH

  • OFFICE CLERK

    • Feb 2013 - May 2013
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  THE LOGISTICS COMPANY

  • FORT DIX, NEW JERSEY

  • GENERAL OFFICE CLERK II (TEMP)

    • Dec 2012 - Feb 2013
    • FORT DIX, NEW JERSEY

    Files and maintains forms, records, and reports.May maintain office schedules and appointments and provide notification of appointments (when soldiers came to train)May perform back-up receptionist or telephone duties.Answers inquiries regarding policies and procedures, assists the soldiers and s...

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  Department of Mental Health and Hygiene

  • Office Clerk

    • 2013 - 2013

    Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints. Answer calls of a high call volume in order to get the customers directed to the appropriate department, direct calls and take messages. Compi...

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  Peformance Dodge

  • Woodbury NJ

  • Receptionist

    • Aug 2012 - Oct 2012
    • Woodbury NJ

    Answered phonesGreeted customers as they walked inAccepted payments (checks, credit cards, cash, etc.)Verified checks to make sure they were safe to processFiled in numerical orderMade up temp tags for new vehicles

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  Mutual Telecom Services

  • Baltimore, Maryland Area

  • Social Security Operator

    • Feb 2008 - Aug 2008
    • Baltimore, Maryland Area

    Answered more than 70 calls per day on a daily basisFiled in numeric/alphabetical orderInterrupt busy lines if an emergency warrants.Keep records of calls placed and receivedListen to customer requests, referring to SSI benefits/payments, and to answer questions and provide information.Transferr...

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  Department of Budget and Management

  • Baltimore, Maryland Area

  • Office Clerk II

    • Oct 2005 - Sep 2007
    • Baltimore, Maryland Area

    Reviewing open accounts for collection efforts. Making inbound collection calls in a professional manner while keeping and improving customer relations. Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner. Collect custome...

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  Maryland State Highway Administration

  • Baltimore, Maryland Area

  • Fiscal Accounts Clerk II

    • Aug 2000 - Aug 2004
    • Baltimore, Maryland Area

    Answered phones on a daily basisCommunicated with various state agencies.Made up mailing labelsTook messages, transferred call to the appropriate employee.Reviewed Time Cards, Expense Reports, and Mileage Reports for accuracy.Input Time Cards into FMIS (Financial Management Information System), m...