Experience

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  AOS Ltd

  • Rwanda
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Chief datacenter operations

    • Mar 2020 - Present

  • Director Datacenter Operations

    • Nov 2017 - Mar 2020

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  ComzAfrica

  • Kigali, Rwanda

  • Support and Integration Engineer

    • Jul 2015 - Nov 2017
    • Kigali, Rwanda

    ● Build tools and processes and technologies to improve the level of support provided to developers.● Analyze the stream of support requests for patterns and opportunities to improve the services provided.● Plan for deep, technical proactive-service delivery from teams.● Ensure that applications follow recommended practices, making them more efficient and supportable when they go into production.● Carry out the problem management in order to permanently eradicate identified persistent issues.● Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and various stakeholders.● Gather and analyze data to establish system requirements● Research, evaluate, and recommend systems/equipment/technologies based upon client needs● Conduct research on client/server hardware, software, and protocols in support of procurement and development efforts.● Install and configure OS and other software.● Develop work plans and estimates as they relate to systems integration work tasks and team members.● Draft technical instructions, engineering plans, technical designs, and other systems integration related documents.● Develop and conduct testing plans and procedures based upon system recommendations.● Provide clients with post-installation and integration support.

• 

  Africa Olleh Services

  • Kigali

  • Senior Database Engineer

    • Apr 2014 - Jul 2015
    • Kigali

    ● Supervising a team of junior engineers. ● Web Hosting database management.● Cloud service self-service portal management.● Implement system monitoring tools.● Assisting line manager in projects.

• 

  BSC LTD

  • Senior Database and Application Administrator

    • Aug 2012 - Apr 2014

    ● Heading a team in charge of cloud computing infrastructure as a service.● Heading a team in charge of backup as a service.● Administration of hosting platform (cpanel).● Development of internal applications.● Acting for billing and IT manager.● Ensuring monitoring and reporting of critical system.

• 

  Tigo Rwanda (Millicom International Cellular)

  • Kigali-Rwanda

  • Data Warehouse Officer

    • Sep 2011 - Aug 2012
    • Kigali-Rwanda

    ● Maintain the mediation system (CDR transport).● Administering databases servers under SQL Server 2008 R2.● Manage ETL (Extract Transform and Load) applications.

• 

  Rwandatel S.A

  • IN Engineer

    • May 2008 - Sep 2011

    ● Administration of IN frontend applications.● Administering prepaid subscribers.● Report generation from database.● Monitoring resource utilization of IN equipment.● Enhance vendor provided software. (web oriented applications)

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  ADFINANCE Rwanda

  • Rwanda

  • IT Officer

    • Aug 2007 - May 2008
    • Rwanda

    We provided financial management system to microfinance institutions (ADBANKING).Environment: Linux Fedora CoreDatabase: PostgreSQLApplication: PHPTasks:-Installing OS and PostgreSQL-installing ADBANKING (finance management system)-create the database.-configuring ADBANKING (customization).-importing existing information to ADBANKING database.