Bio
Experience
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Rwanda
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IT Services and IT Consulting
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1 - 100 Employee
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Chief datacenter operations
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Mar 2020 - Present
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Director Datacenter Operations
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Nov 2017 - Mar 2020
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ComzAfrica
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Kigali, Rwanda
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Support and Integration Engineer
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Jul 2015 - Nov 2017
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Kigali, Rwanda
● Build tools and processes and technologies to improve the level of support provided to developers.● Analyze the stream of support requests for patterns and opportunities to improve the services provided.● Plan for deep, technical proactive-service delivery from teams.● Ensure that applications follow recommended practices, making them more efficient and supportable when they go into production.● Carry out the problem management in order to permanently eradicate identified persistent issues.● Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and various stakeholders.● Gather and analyze data to establish system requirements● Research, evaluate, and recommend systems/equipment/technologies based upon client needs● Conduct research on client/server hardware, software, and protocols in support of procurement and development efforts.● Install and configure OS and other software.● Develop work plans and estimates as they relate to systems integration work tasks and team members.● Draft technical instructions, engineering plans, technical designs, and other systems integration related documents.● Develop and conduct testing plans and procedures based upon system recommendations.● Provide clients with post-installation and integration support.
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Africa Olleh Services
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Kigali
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Senior Database Engineer
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Apr 2014 - Jul 2015
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Kigali
● Supervising a team of junior engineers. ● Web Hosting database management.● Cloud service self-service portal management.● Implement system monitoring tools.● Assisting line manager in projects.
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Senior Database and Application Administrator
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Aug 2012 - Apr 2014
● Heading a team in charge of cloud computing infrastructure as a service.● Heading a team in charge of backup as a service.● Administration of hosting platform (cpanel).● Development of internal applications.● Acting for billing and IT manager.● Ensuring monitoring and reporting of critical system.
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Tigo Rwanda (Millicom International Cellular)
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Kigali-Rwanda
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Data Warehouse Officer
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Sep 2011 - Aug 2012
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Kigali-Rwanda
● Maintain the mediation system (CDR transport).● Administering databases servers under SQL Server 2008 R2.● Manage ETL (Extract Transform and Load) applications.
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IN Engineer
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May 2008 - Sep 2011
● Administration of IN frontend applications.● Administering prepaid subscribers.● Report generation from database.● Monitoring resource utilization of IN equipment.● Enhance vendor provided software. (web oriented applications)
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ADFINANCE Rwanda
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Rwanda
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IT Officer
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Aug 2007 - May 2008
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Rwanda
We provided financial management system to microfinance institutions (ADBANKING).Environment: Linux Fedora CoreDatabase: PostgreSQLApplication: PHPTasks:-Installing OS and PostgreSQL-installing ADBANKING (finance management system)-create the database.-configuring ADBANKING (customization).-importing existing information to ADBANKING database.
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Education
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2003 - 2007Adventist University of Central Africa
Bachelor's Degree, Business and Information Technology -
1996 - 2001La Colombière High School
High School Certificate, Biology and Chemistry
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