Experience

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  C2r Product Development Group

  • Front Office Assistant

    • Jan 2010 - Present

  • Office Manager/Sales Representative

    • Jun 2009 - Jan 2010

    As an associate of C2r Product Development Group I am responsible for responding to incoming calls, setting up meetings for both current and prospective client's as well as any office inventory.

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  Providence Health & Services

  • Missoula, Montana Area

  • Patient Service Representative

    • Jun 2016 - Present
    • Missoula, Montana Area

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  Community Medical Center

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Health Unit Coordinator

    • Mar 2015 - Jun 2016

    Provides routine administrative and clerical duties at and around the unit nursing station, providing prompt and courteous service to patients, families, physicians, staff, and the public alike. I help to monitor & facilitate activities at the unit nursing station and perform tasks necessary to maintain proper flow of patient care & related documentation. I am a receptionist and am able to remain professional with a positive attitude under stressful conditions with multiple demands. In this position I am the Health Unit Coordinator in the Neonatal Intensive Care Unit, Level III.

  • Health Unit Coordinator

    • Sep 2014 - Jun 2016

    Provides routine administrative and clerical duties at and around the unit nursing station, providing prompt and courteous service to patients, families, physicians, staff, and the public alike. I help to monitor & facilitate activities at the unit nursing station and perform tasks necessary to maintain proper flow of patient care & related documentation. I am a receptionist and am able to remain professional with a positive attitude under stressful conditions with multiple demands. In this position I am the Health Unit Coordinator in Outpatient Surgery.

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  Kalispell Regional Healthcare

  • Kalispell, MT

  • Scheduling Coordinator

    • Nov 2013 - Sep 2014
    • Kalispell, MT

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  De’Florist

  • Deforest, Wi

  • Outgoing Assistant Manager

    • Jul 2001 - Aug 2013
    • Deforest, Wi

    Working within the family floral business I provide telephone service and sales, customer service and sales, inventory and stocking shelves, register and cash handling. As well as floral deliveries, floral design, wedding consultations and general cleaning.

• 

  UW Medical Foundation Middleton

  • Health Referral Receptionist

    • Mar 2011 - Oct 2012

    As the Health Referral Receptionist my duties include using computer applications to facilitate the collection and organization of data. Providing support to the UW Health System using telephone and information system technology functions as a resource and at the same time have the proficiency to operate a multi-line phone system as well as operating a keyboard. Telephone interaction as a code of delivery; facilitates and individual’s access to appropriate services by providing physician and service referrals. Non-symptom assessment activities as identified while working as a team member and able to take direction. At the same time providing excellent customer service and telephone etiquette with the ability to adjust to frequent changes in duties and the volume of work.

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  UW Medical Foundation Stoughton

  • Medical Receptionist

    • Mar 2011 - Oct 2012

    As the Medical Receptionist I’m responsible for providing reception, scheduling, and clerical support to the physicians and clinical staff. Responsibilities include greeting, registering and assisting patients, screening and directing patient calls, scheduling appointments, ordering and preparing patient charts, and responding appropriately in emergency situations.My first and foremost is greeting patients as they enter the clinic. I then make sure that everything is currently updated including insurance, and check them in. I also perform office duties such as outgoing faxes, making sure incoming faxes are being routed to the correct physician, triage all calls including patients, agency's, and pharmacy calls. As a Medical Receptionist I also schedule patients for follow-up, acute, routine physicals appointments as well as specialty appointments. I also contact next day appointments as a reminder call that they have an appointment with whomever their seeing and the time.

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  De'Florist

  • Deforest, Wi

  • Customer Service Representative

    • Jul 2001 - Jul 2011
    • Deforest, Wi

    As a Customer Service Representative at De'Florist I would tend to the customers and help them find what they were looking for. If they weren't able to find what they wanted I was always able to make different suggestions that would be similar to what they were looking for.I also tended to the register quite a bit when it was a holiday due to the amount of customers that would come in to either pick up or order arrangements. I also helped with delivering floral arrangements to customers especially during the holiday seasons.