Bio
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Brian Lee is a seasoned customer service professional with experience in various roles, including Payment Services Rep III and Customer Service Representative. He holds a Bachelor of Science in Business Administration from Montana State University Billings and has completed various leadership and communication courses. Brian is based in Billings, Montana, and has worked for companies such as Stockman Bank of Montana, First Interstate, and 360 Office Solutions.
Credentials
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Communicating in the Language of Leadership
LinkedInMar, 2022- Apr, 2026 -
Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
LinkedInMar, 2022- Apr, 2026 -
Influence Without Authority (getAbstract Summary)
LinkedInMar, 2022- Apr, 2026 -
Crunch Time: How to Be Your Best When It Matters Most (getAbstract Summary)
LinkedInOct, 2021- Apr, 2026 -
Establishing Evening Routines to Optimize the Day Ahead
LinkedInOct, 2021- Apr, 2026 -
Going to Extremes: How Like Minds Unite and Divide (getAbstract Summary)
LinkedInOct, 2021- Apr, 2026 -
How to Manage Your Manager
LinkedInOct, 2021- Apr, 2026 -
The Secret: What Great Leaders Know and Do (getAbstract Summary)
LinkedInOct, 2021- Apr, 2026 -
The Surprising Upside of Procrastination
LinkedInOct, 2021- Apr, 2026 -
Building Self-Confidence
LinkedInSep, 2021- Apr, 2026 -
Retail Sales: The Importance of Listening
LinkedInSep, 2021- Apr, 2026 -
Sleep Is Your Superpower
LinkedInSep, 2021- Apr, 2026 -
Creating Great First Impressions
LinkedInAug, 2021- Apr, 2026 -
How to Project Vocal Confidence
LinkedInAug, 2021- Apr, 2026 -
Speaking Confidently and Effectively
LinkedInAug, 2021- Apr, 2026 -
Embracing Unexpected Change
LinkedInJul, 2021- Apr, 2026 -
How to Crush Self-Doubt and Build Self-Confidence
LinkedInJul, 2021- Apr, 2026 -
How to Set Goals When Everything Feels Like a Priority
LinkedInJul, 2021- Apr, 2026 -
Why Trust Matters with Rachel Botsman
LinkedInJul, 2021- Apr, 2026 -
Learn Emotional Intelligence, the Key Determiner of Success
LinkedInJun, 2021- Apr, 2026 -
Confronting Bias: Thriving Across Our Differences
LinkedInApr, 2021- Apr, 2026 -
Dealing with Difficult People in Your Office
LinkedInMar, 2021- Apr, 2026 -
Phone-Based Customer Service
LinkedInMar, 2021- Apr, 2026 -
Delivering Bad News to a Customer
LinkedInJan, 2021- Apr, 2026 -
Avoiding Burnout
LinkedInDec, 2020- Apr, 2026 -
The Six Morning Habits of High Performers
LinkedInDec, 2020- Apr, 2026 -
How to Train Your Brain For Happiness
LinkedInNov, 2020- Apr, 2026 -
Customer Service: Handling Abusive Customers
LinkedInOct, 2020- Apr, 2026 -
Empathy for Customer Service Professionals
LinkedInOct, 2020- Apr, 2026 -
Improving Your Listening Skills
LinkedInOct, 2020- Apr, 2026 -
Leading at a Distance
LinkedInOct, 2020- Apr, 2026 -
Listening to Customers
LinkedInOct, 2020- Apr, 2026 -
Managing Stress
LinkedInOct, 2020- Apr, 2026
Experience
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Stockman Bank of Montana
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Billings, Montana, United States
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Credit Card Support Specialist
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Sep 2023 - May 2024
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Billings, Montana, United States
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Malta
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Banking
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700 & Above Employee
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Payment Services Rep III
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Feb 2023 - Sep 2023
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Payment Services Rep II
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Mar 2022 - Feb 2023
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Payment Services Rep I
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Oct 2020 - Feb 2022
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360 Office Solutions
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Billings, Montana, United States
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Customer Service Representative
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Apr 2019 - Sep 2020
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Billings, Montana, United States
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Education
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2014 - 2018Montana State University Billings
Bachelor of Science in Business Administration, Business Management -
2010 - 2012Montana State University-Billings-College of Technology
Associate of Applied Science, Welding and Metal Fabrication -
2005 - 2009Billings West High School
High School Diploma
Suggested Services
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Industry Focus. “Investment Management”
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References
Community
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