Experience

• 

  Leather N VInyl Repair, Inc. dba Color Glo of C...

  • Mobile Service for Central MA & Metro West

  • Owner

    • Aug 2013 - Present
    • Mobile Service for Central MA & Metro West
• 

  Wagner Motor Sales

  • Boylston, MA

  • Sales - Leasing - Finance - Internet Representative.

    • Feb 2003 - Sep 2012
    • Boylston, MA

    Reputable, family owned dealership offering Audi, Jaguar, Mercedes Benz and BMW.While JD Powers ranks Jaguar #1 (out of 37 brands) in sales satisfaction, my national Jaguar customer satisfaction scores are at 97%.Consistently top ranking in sales and customer satisfaction.Audi, Mercedes-Benz, Jag...

• 

  Millbury Motors Inc

  • Sales - Leasing - Internet Representative.

    • Feb 2002 - Feb 2003

    - Highest customer satisfaction scores. - Number 1 in pre-owned sales. - Top ranking overall sales representative. - Master Ford Certification.

• 

  Telephone Alternatives, Inc

  • Vice President / General Manager

    • Jan 1991 - Dec 2001

    Lucent Technologies/Avaya Diamond Business (telephone equipment & consulting) Partners.Instrumental in growing a ‘basement startup’ to a $1.8 million company.- Account Management: managed over 500 end-user and business to business accounts.- Inside Sales: quotations for complete systems, ...

• 

  SMTC

  • Franklin, MA

  • Program Coordinator (NPI Program Manager).

    • 2001 - May 2001
    • Franklin, MA

    A leading provider of advanced manufacturing services to electronics OEM’s worldwide.Planned and executed a complex, multi-faceted project. Built relationships with customers and key contributors, while meeting all cost, schedule and technical requirements of the program. Successfully coordinate...

• 

  DDi

  • Program Manager

    • 2000 - 2000

    World’s largest time-critical manufacturer of printed circuit boards, offering a full range of services from raw circuit boards to integrated systems.Primary interface between customers and all internal organizations.

• 

  Unitil Service Corp.

  • Manager of Operations Support

    • 1998 - 1999

    Combination electric/gas utility serving north central Massachusetts. Manager of Operations SupportManagement of the company’s business administrative dimension, including customer service, administrative staff, materials procurement, human resources, meter reading, plant records, public relatio...

• 

  Banyan Systems

  • Westborough, MA

  • Logistics - Materials Management

    • Aug 1985 - Dec 1990
    • Westborough, MA

    Manufacturer / developer of local area network hardware and software products.Logistics Supervisor (Materials Manager) 1988-1990Group Leader (1986-1988)Managed customer service, return materials (RMA) inventory, forecasting, purchasing, traffic control, order processing and administrative staff.-...