Experience

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  WM

  • Route Manager

    • Jan 2020 - Present

    Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.

  • Lead Dispatcher

    • Mar 2019 - Dec 2020

  • Senior Router

    • Sep 2018 - Mar 2019

  • Router

    • May 2017 - Nov 2018

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  Law Office of Jessie Lyon Crawford

  • Baltimore, Maryland Area

  • Legal Assistant

    • Apr 2017 - May 2017
    • Baltimore, Maryland Area

    Helping the firm with daily operations of legal briefs and documents, correspondence with clients via phone and email, technical support for basic computer and media needs.

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  S3 Shared Service Solutions, LLC

  • Linthicum Heights, Maryland

  • Member Services Associate

    • Mar 2014 - Feb 2017
    • Linthicum Heights, Maryland

    Professionally handling incoming calls, providing immediate information and escalation support on an ongoing basis. Provide professional services guidance and escalation support to agents and members. Serve as peer mentors for other team members. Handle emails/webmails and voicemails. Provide sup...

• 

  CELEBREE LEARNING CENTERS

  • Woodstock MD

  • Teacher

    • Mar 2013 - 2014
    • Woodstock MD

    Supervising and ensuring the safety and well-being of the children at all time. Planning curriculum in detail for assigned classes, when applicable. Decorate the room with bulletin boards, pictures, childrens art work and other hangings. Prepare snacks for the children. Keep the classroom, storag...

• 

  Panera Bread

  • Johnstown, Pennsylvania Area

  • Shift Manager

    • 2009 - 2012
    • Johnstown, Pennsylvania Area

    include food preparation, sanitation, and customer service and operate cash registers. Maintaining an effective and productive team of 7-10 crew members during any shift to meet business needs.