Experience

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  African Diaspora Network

  • Entrepreneurship Programs Manager

    • Mar 2023 - Present

    ▪ Lead the day-to-day program operations and manage the program cycles for ABLE and BAF▪ Develop and plan a year-round calendar for ADN’s two accelerator programs▪ Coordinate the application and evaluation process ▪ Execute programs in collaboration with ADN leadership and team members, communicating with staff and holding project teams accountable for timelines and deliverables.▪ Manage and engage key stakeholders and community partners, including funders, academic trainers, investors, mentors, and businesses.

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  Independent Consultant

  • United Kingdom
  • IT Services and IT Consulting
  • 500 - 600 Employee

  • Principal (NOIYSE Consulting)

    • 2010 - 2023

    N.O.I.Y.S.E. Founded as (The Network of International Youth for Service, Solidarity, Education, Empowerment and Entrepreneurship) is an international business consulting company committed to youth, organizational impact, social entrepreneurship, and corporate social responsibility. Our focus is marketing, training, and organizational development.

  • Executive Director

    • 2013 - 2016

    Served as a Consultant to enterprise organizations, executing policy training, social marketing, and professional development programs. (𝘊𝘭𝘪𝘦𝘯𝘵𝘴: 𝘕𝘍𝘓, 𝘉𝘳𝘰𝘯𝘯𝘦𝘳 𝘉𝘳𝘰𝘵𝘩𝘦𝘳𝘴, 𝘉𝘰𝘺𝘴 & 𝘎𝘪𝘳𝘭𝘴 𝘊𝘭𝘶𝘣 𝘰𝘧 𝘔𝘦𝘵𝘳𝘰 𝘈𝘵𝘭, 𝘚𝘈𝘈𝘍𝘖𝘕) ▪ Coordinated multi-platform marketing, key partnerships, and promotional campaigns to support cross-promotional branding efforts; launched email campaigns and various social media strategies to engage key audiences.▪ Executed strategic vision and partnership development across the Boys and Girls Club to establish quarterly youth development staff training and bi-annual staff development assessments supporting over 400 youth members.▪ Formulated Social Media Graphics, iMovie ads, and creative content creation ensuring competitive client positioning, social engagement, and maximum branding exposure for the Breshad Perriman Foundation.▪ Partnered with the Atlanta Parks & Recreation Department as a knowledge expert on youth engagement policies and standards; engaged as a strategic operative resulting in an overall enrollment increase of 200+ new attendees.

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  Resource Exploration (ResourceX)

  • Customer Success Trainer (Private Sector/Government Agencies)

    • May 2022 - Aug 2022

    ▪ Supported weekly client load of 5-10 domestic and international governments in four core priority-based budgeting concepts and lead client success by providing process training, tool implementation support and facilitation.▪ Advised Customer Success Director on strategies for client success and streamlining the training process.▪ Contributed to company strategy discussions as an influential team member, bringing lessons learned from direct client experience.

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  Microsoft

  • Atlanta, Georgia, United States

  • Customer Success Trainer (Enterprise & Community Engagement)

    • Dec 2019 - Nov 2021
    • Atlanta, Georgia, United States

    Under the direction of the Customer Success Training and Engagement Manager, implemented software learning methodologies and optimized training verticals to enhance employee development and community engagement. ▪ Executed internal and external philanthropic training programs and non-profit partnerships to strengthen Liberian and Haitian social responsibility and awareness.▪ Functioned as a key change agent by pioneering integrated customer engagement strategies, conducting training sessions with users/clients, and pinpointing upskilling capabilities to increase and maximize community development engagement by 60%.▪ Served as a subject matter expert in French-led global training sessions on Microsoft 365 Apps catalog and strategic operatives providing recommendations on policy and standards of achievement across multiple technology platforms.▪ Interfaced with stakeholders to formulate and implement effective learning and development strategies supporting training delivery for Microsoft 365 license and business applications resulting in a 100% completion rate and readiness status.▪ Employed in-depth data analysis, research, and eliminated training gaps; enhanced technical curriculums for Microsoft Office applications including SharePoint, OneNote, Outlook, and Teams.

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  Consultant

  • Atlanta, Georgia, United States

  • Corporate Training, Learning and Performance Manager

    • Jul 2017 - Mar 2020
    • Atlanta, Georgia, United States

    Serves as a Project Consultant to non-profit and government entities through establishing a portfolio of referrals to provide learning and development projects, including training delivery and donor partnerships. 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝟏: 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭, 𝐅𝐮𝐥𝐭𝐨𝐧 𝐂𝐨𝐮𝐧𝐭𝐲 | 𝟏𝟐/𝟐𝟎𝟏𝟗 – 𝟎𝟑/𝟐𝟎𝟐𝟎▪ Transformed training processes through team performance assessments and needs analysis to improve efficiency, data integrity, and quality control which enhanced staff performance by 45%.▪ Devised and administered a Professional Development Mentorship Program leveraged to improve youth and adult engagement; yielded a 22% improvement in County-wide work readiness.𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝟐: 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭, 𝐈𝐖𝐀 | 𝟎𝟐/𝟐𝟎𝟏𝟗 – 𝟏𝟐/𝟐𝟎𝟏𝟗▪ Developed new learning materials with technology resources to support Customer Service, Administration, and Inter-Office Communication Learning Curriculums; tracked and analyzed individualized development plans for learners to improve educational outcomes. ▪ Led the donor funding expansion initiative through community involvement, stakeholder engagement, and serving in external affairs, creating operational spending increases by 62%. 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝟑: 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫, 𝐉𝐨𝐞 𝐁𝐞𝐚𝐬𝐥𝐞𝐲 𝐅𝐨𝐮𝐧𝐝𝐚𝐭𝐢𝐨𝐧 | 𝟎𝟕/𝟐𝟎𝟏𝟕 – 𝟎𝟏/𝟐𝟎𝟏𝟗▪ Drove the expansion of a new donor relationship initiative through community partnerships, stakeholder engagement, and external affairs, creating an increase in grant allocations by over $250k. ▪ Planned and directed the board training process, analyzing and implementing resolutions during complex and time-sensitive talent engagement sessions.

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  U.S. Department of Education

  • Salvador, Bahia, Brazil

  • Fulbright Hays Scholar

    • Dec 2012 - Feb 2013
    • Salvador, Bahia, Brazil

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  Butler Street YMCA

  • Site Director

    • Sep 2007 - 2011

    Responsible for the development of Health and Wellness activities, staff training and outcome measurement tools for the Butler Street YMCA Association; Develop and implement athletic and educational enrichment programs in addition to being responsible for a 250k budget.

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  New York State Senate

  • Constituent Liaison

    • 2002 - 2003