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Bio

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Brett Dorsey is a seasoned program manager with 21 years of experience in various industries, including healthcare and customer service. He has a strong background in managing teams and providing educational services to beneficiaries and customers.

Experience

    • Chess Mentor
    • Chess Mentor
      • 2003 - Present
    • Caregiver
      • Feb 2002 - Sep 2012
    • Medicare/ Customer Service Rep
      • Feb 2004 - Sep 2005

      • Educating Beneficiaries (Medicare members) on Medicare coverage in an outbound Call Center environment • Screening members to determine if they are within guidelines for federal and state programs (QMB, SLMB, QI-1)• Referring beneficiaries to other agents (Medicaid, State Health Insurance Progr...

    • Benefit Specialist
      • Nov 2002 - Jan 2004
    • INS / Customer Service Representative
      • Jan 2000 - Jun 2002

      • Educating Customers on government regulations• Educating Customers on products and services (N-400’s, I-90’s, F 1 and B 2 visa’s) and procedures for acquiring them • Trouble shooting and Problem resolution• Reactively and proactively ordering products (applications: N-400’s, I-90, I-589, and e...

    • Customer Service Representative
      • Jun 1999 - Apr 2000

Education

  • U.S. Army
  • Walbrook Sr. High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Education Management”

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