Experience

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  Quest Worldwide

  • Sydney NSW

  • Principal Consultant (Former Regional Director ANZ & Asia)

    • Jan 1999 - Present
    • Sydney NSW

    Business Consultancy: Focusing Strategy + Engaging People + Driving ImprovementBret blends his extensive experience at Executive and Board level to lead the design, facilitation and implementation of large strategy focussing and deployment assignments – to deliver improved business performance, people engagement and business capability. During his close to twenty years at Quest, Bret has consulted extensively. Many of his client relationships extend over ten years and he has completed over one thousand workshops. His consulting involves working closely with executive teams to:> Co-create and plan the programme> Facilitate workshops at Board level, with Executive teams, Division Leadership Teams and Function Leadership Teams> Provide consulting experience and guidance regarding achievement of strategic ambitions through building better strategy execution capability> Coach and guide executive management in effective strategy focussing and deployment> Lead high impact events (from 20 – 200 leaders) to build engagement and commitment to action> Develop deep insights and new habits and behaviours - to lead teams to sustained change and achievement of strategic ambitionsSignificant client relationships have included: Unilever; Lion; Illawarra Coal; Evolution Mining; Unilever Foodsolutions; George Weston Foods / Tip Top; Kennards Hire; Bank of Queensland, Glencore (Xstrata), Minerals Council of Australia, Carter Holt Harvey. Regional Director, Asia Pacific 2004-2016. Part of the Global Leadership Team - reported to the Executive Chairman.Consulted extensively throughout Asia, including: Indonesia, India, Singapore, Thailand, China, Japan, The Philippines, Taiwan and Hong Kong - gaining considerable understanding of cultural sensitivities.

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  Citibank

  • Quality Director, Consumer Bank Australia and New Zealand

    • 1995 - Dec 1998

    Reporting to the Managing Director, and a member of the Consumer Bank executive team for Australia and New Zealand, and the Citibank Asia Quality Leadership Team.Appointed as a Director of the Australian Banking Industry Ombudsman Limited.As Quality Director, he was responsible for:> Citibank’s Consumer Bank quality initiative - including the six sigma methodology - in Australia and New Zealand (and contributing to implementation across Asia)> customer experience & satisfaction research> major business process improvement efforts> major business restructuring and other change interventions> balanced business scorecard reporting > employee satisfaction and learning and development activities> business continuity planning> Year 2000 remediationHis initial appointment was as General Manager Learning & Development.

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  PA Consulting Group

  • Sydney, Australia

  • Principal Consultant

    • 1991 - 1995
    • Sydney, Australia

    Bret gained wide experience in successfully managing change (particularly associated with total quality management and enterprise process improvement).Key clients included BHP Petroleum, Telstra, Commonwealth Bank, Amcor, and BHP Service Companies (BHP Engineering, BHP Transport, etc.).

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  Westpac

  • Various

    • 1981 - 1991

    Bret’s career was established in Westpac Bank (at that time the largest in Australia) where he gained diverse experience in retail banking, human resources management and general management. For two years he was assistant to the global head of human resources (a business with 38 000 employees).Key roles included:Manager, Willoughby North BranchAssistant to General Manager Human ResourcesChief Manager's Assistant, HR Strategy & PolicyRegional Assistant, North Shore Region NSWManager's Assistant, Hornsby Branch NSWChatswood Branch NSW (Various)