Bio
Experience
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Hearn Industrial Services
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Oakville, Ontario, Canada
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Operations Manager
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Apr 2015 - Present
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Oakville, Ontario, Canada
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Owner
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Apr 2007 - Apr 2015
- Supervise 50 Fleet drivers transporting over 500 loads per week.- Develop and maintain staff by continuously improving on delivery statistics that has resulted in delivery ratings increased from 97% to 99%.- Designed and implemented standards in dispatch to meet customers expectations resulting in a 99.7% overall performance rating.- Designated all data collection of key information relating to dispatch, payroll and invoicing, - Collection of Safety and Compliance records ensuring all government requirements are met or exceeded.- Coordinated consolidation loads to ensure cost savings on premium freight providers.- Constant communication with all material handlers, traffic, transportation and parts suppliers ensuring flow of material from supplier to linefeed operations.-Training of new dispatch supervisors.
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Operations Manager
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Apr 2000 - Mar 2007
- Direct responsibility of overall operational processes within a warehousing and distribution environment employing 75 full and temporary employees.- Designed an automotive sequencing operation that picked, packed and shipped over 4,000,000 parts per year to Ford Motor Company.Delivered to 99.9% accuracy with zero customers down time.ISO Coordinator responsible for overall activities, training, documentation, planning, development, monitoring, implementation of improvements and measures of improvement within company structures. - Developed Operational Flowcharts and processes to safely handle over $10,000,000 of inventory with minimal damage or claims.- Developed and maintained high levels of inventory control resulting in less than 0.2% discrepancies.- Designed, developed and implemented a container management program for Ford Oakville Assembly that resulted in the shipping of over 1,000,000 containers annually.- Developed a team atmosphere that resulted in lead hands being employed +4 years.- Structuring equipment requirements based on material handling needs and customer requirements.- Budget control and logistics planning.
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Operations Supervisor
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Oct 1993 - Apr 2000
- Responsible for ensuring production parts are sequenced and on-hand at Ford Oakville Assembly Plant.- Direct supervision of 20 warehouse employees.- Responsible for container management rack return to Ford’s OEMs- Confirmation of all traffic functions – ETA’s, arrivals, booking and pending of stock status.- Liaison between Ford Motor Company and OEMs on inventory levels and forecasts.- Submission of weekly P&L and K.P.I. reports to Head Office.- Ordering of computer and material handling supplies.
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Education
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Dunbarton High School Pickering Ontario
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Humber College
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