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Brent Oliver, a seasoned operations expert, has spent over 15 years driving business growth and efficiency in various industries. As Operations Manager at Hearn Industrial Services, he oversees daily operations, ensuring seamless logistics and supply chain management. Oliver's expertise in strategic planning, team building, and change management has been instrumental in driving results, including a 99.7% overall performance rating. His experience in coaching and mentoring has also led to significant improvements in staff development and delivery statistics.

Experience

  • Hearn Industrial Services
    • Oakville, Ontario, Canada
    • Operations Manager
      • Apr 2015 - Present
      • Oakville, Ontario, Canada

    • Owner
      • Apr 2007 - Apr 2015

      - Supervise 50 Fleet drivers transporting over 500 loads per week.- Develop and maintain staff by continuously improving on delivery statistics that has resulted in delivery ratings increased from 97% to 99%.- Designed and implemented standards in dispatch to meet customers expectations resulting in a 99.7% overall performance rating.- Designated all data collection of key information relating to dispatch, payroll and invoicing, - Collection of Safety and Compliance records ensuring all government requirements are met or exceeded.- Coordinated consolidation loads to ensure cost savings on premium freight providers.- Constant communication with all material handlers, traffic, transportation and parts suppliers ensuring flow of material from supplier to linefeed operations.-Training of new dispatch supervisors.

    • Operations Manager
      • Apr 2000 - Mar 2007

      - Direct responsibility of overall operational processes within a warehousing and distribution environment employing 75 full and temporary employees.- Designed an automotive sequencing operation that picked, packed and shipped over 4,000,000 parts per year to Ford Motor Company.Delivered to 99.9% accuracy with zero customers down time.ISO Coordinator responsible for overall activities, training, documentation, planning, development, monitoring, implementation of improvements and measures of improvement within company structures. - Developed Operational Flowcharts and processes to safely handle over $10,000,000 of inventory with minimal damage or claims.- Developed and maintained high levels of inventory control resulting in less than 0.2% discrepancies.- Designed, developed and implemented a container management program for Ford Oakville Assembly that resulted in the shipping of over 1,000,000 containers annually.- Developed a team atmosphere that resulted in lead hands being employed +4 years.- Structuring equipment requirements based on material handling needs and customer requirements.- Budget control and logistics planning.

    • Operations Supervisor
      • Oct 1993 - Apr 2000

      - Responsible for ensuring production parts are sequenced and on-hand at Ford Oakville Assembly Plant.- Direct supervision of 20 warehouse employees.- Responsible for container management rack return to Ford’s OEMs- Confirmation of all traffic functions – ETA’s, arrivals, booking and pending of stock status.- Liaison between Ford Motor Company and OEMs on inventory levels and forecasts.- Submission of weekly P&L and K.P.I. reports to Head Office.- Ordering of computer and material handling supplies.

Education

  • Dunbarton High School Pickering Ontario
  • Humber College

Suggested Services

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Industry Focus. “Motor Vehicle Manufacturing”

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