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Brenda Stockton Hiss profile image

Brenda Stockton Hiss

Computer Support at Metropolitan Library System
Intro Book
IT professional with technical support and editing expertise.
  • Claim this Profile
Location
Oklahoma City, Oklahoma, United State...
Languages
  • English -
Skills
  • Feature Articles
  • Copy Editing
  • Technical Support
  • Help Desk Support
  • Customer Support
  • Show all
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Bio

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Brenda Stockton-hiss is a seasoned IT professional with expertise in technical support, computer maintenance, and editing. She has worked in various roles, including Help Desk Technician, Computer Support Specialist, and Feature Writer/Copy Editor. With a strong educational background in computer science and journalism, she has developed a unique blend of technical and writing skills.

Credentials

  • A+
    CompTIA
    Jan, 2000
    - Jun, 2026
  • MCSE
    Microsoft
    Jan, 2000
    - Jun, 2026

Experience

  • Metropolitan Library System
    • Belle Isle Library, Oklahoma City
    • Computer Support
      • 2006 - 2010
      • Belle Isle Library, Oklahoma City

      Maintained branch library computers and provided support to customers using library computers as well as their own laptops. Assisted with software as well as access to electronic catalog.

  • Oklahoma County
    • Oklahoma City
    • Help Desk, Computer Support Technician, QA Analyst
      • 2004 - 2006
      • Oklahoma City

      Started at Oklahoma County as Help Desk technician providing first tier support to all county offices. Promoted to Computer Support tech and through atritition took over the QA position before leaving for other opportunities.

  • State Supreme Court of Oklahoma
    • Oklahoma City
    • Data Center Intern, Help Desk
      • 2000 - 2004
      • Oklahoma City

      Provided first-tier support for the State Supreme Court, Appellate and District Courts.

  • The Daily Oklahoman
    • Oklahoma City
    • Feature writer, copy editor
      • 1974 - 1981
      • Oklahoma City

      Wrote features for both daily and Sunday editions of The Oklahoman, edited copy produced in-house and syndicated materal. Wrote a humor column and maintained entertainment columns for daily and Sunday editions. Edited Women's pages, Metro pages and parts of the Sunday section. Layed out pages...

Education

  • 1969 - 1974
    University of Oklahoma
  • 1998 - 2000
    OCCC and Francis Tuttle Technical School
  • 1968 - 1969
    University of Tulsa
  • 1971 -
    Universite de Grenoble

Suggested Services

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Industry Focus. “Computer Software”

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