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Bio

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Brenda Hornor is a seasoned hospitality professional with 8 years of experience in inventory management, customer service, and event planning. She holds a Bachelor of Science degree in Hotel, Restaurant, and Institutional Management and has certifications in sommelier studies, first aid, and hotel industry analytics.

Credentials

  • Standard First Aid, CPR and AED
    National Safety Council
    Dec, 2020
    - May, 2026
  • Sommelier Introductory Course Certified
    The Court of Master Sommeliers
    Oct, 2015
    - May, 2026
  • Certified Hotel Industry Analytics
    -
    Nov, 2014
    - May, 2026
  • ServSafe Certified
    ServSafe Certified
    Mar, 2013
    - May, 2026
  • Delaware Alcoholic Beverage Server Training Certification
    Delaware Alcohol & Tobacco Enforcement
    Apr, 2013
    - May, 2026

Experience

    • United States
    • Wholesale
    • 100 - 200 Employee
    • Inventory Manager
      • May 2018 - Present

      Complete a Weekly Report notifying buyers of Out Of Stock products, products that need higher maxes, products that need lower maxes or don’t belong in the store, and price comparisons from competitorsWeekly cycle counts to maintain proper on hand inventory Problem solve incorrect item counts due to product being sold incorrectly, being transferred into the store incorrectly, etcAssist in quarterly Operational AuditsOpen and close down the storeManage the inventory team and assist in managing the rest of the staff including assigning daily tasks Train new employees in inventory procedures and computer systemsFix negative stock levelsMaintain appropriate stock levels Assist customers with any needs they may haveBuild and maintain customer relationships Maintain the organization of shelvesHelp receive and check in trucksHelp to unload trucksVerify new product orders when receivedAssist in re-organizing aisles for better product merchandisingPull customer orders

    • Online Order Fulfillment Manager
      • Jan 2017 - May 2018

      Assist customers with any needs they may havePull customer ordersKeep track of all customer orders and organize all ordersComplete weekly open order reportsBuild and maintain customer relationships Maintain the organization of shelvesHelp receive and check in trucksHelp to unload trucksVerify new product orders when receivedAssist in re-organizing aisles for better product merchandising

    • Sales Associate
      • Jun 2016 - Jan 2017

      Assist customers with any needs they may have.Pull customer orders.Maintain the organization of the store shelves.Help unload daily trucks.Help verify new Product Orders when received.Assist in re-organizing aisles for better product merchandising.

  • Bing's Bakery
    • Newark, Delaware
    • Head Sales Associate
      • Mar 2014 - May 2016
      • Newark, Delaware

      Assume a supervisory role when manager or owner is absent.Assist manager and owner with various tasks.Delegate jobs for co-workers when needed.Maintain change in the cash registers.Record orders placed online along with checking the email for orders and other details pertaining to orders.Assist w...

  • Vita Nova Restaurant
    • Newark, Delaware
    • Student Intern
      • Sep 2015 - Dec 2015
      • Newark, Delaware

      Rotate through several positions in front and back of the house operations in a student-run fine dining restaurant, including manager, sous chef, and head server.Training in safety and sanitation.

    • Student Intern
      • Sep 2014 - Dec 2014
      • Newark, Delaware

      Rotated through several positions within the hotel including front desk, housekeeping, night audit, administration, engineering, and food and beverage.

  • Pat's Pizza
    • Newark, Delaware
    • Sales Associate and Server
      • Sep 2013 - Feb 2014
      • Newark, Delaware

      Took phone, fax, in-person, and GrubHub orders.Transferred pizzas from oven to boxes.Verified that pizza orders were done correctly.Folded pizza boxes.Rolled silverware.Served customers in dining room.

  • Sweet N' Sassy Cupcakes
    • Newark, Delaware
    • Cupcake Decorator
      • Jun 2012 - Mar 2013
      • Newark, Delaware

      Opened and set-up cupcakes in store.Closed store down.Replenished cupcakes in store as needed.Completed cupcake orders.Made batches of icing and ganache as needed.Re-stocked items when needed.Answered phone and answer any questions.Helped front-of-house when necessary.Iced and set-up cupcake disp...

  • Mallard Advisors, LLC.
    • Newark, Delaware
    • Office Clerk
      • Oct 2010 - Aug 2012
      • Newark, Delaware

      Answered phone and answer questions or transfers call.Checked emails daily.Completed copies and scans as needed.Sorted scans in computer.Helped co-workers with various task, such as data entries.Completed newsletter mailing and other mailing tasks.

Education

  • 2012 - 2016
    University of Delaware
  • 2009 - 2012
    Newark High School

Suggested Services

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Industry Focus. “Hospitality”

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