Bio
Experience
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The YGS Group
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York, PA
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CSR
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Jul 1979 - Present
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York, PA
Worked in prepress department from July 1979-1989 conventional prepress page layout, darkroom processing, proofing, typesetting and proofreading.Managed 40+ monthly publications, supervising nightshift 1989-1994Customer Service Rep in Publications and Printing Division 1994 to present.Building internal and external client relations, managing commercial and publication accounts from point of sale through production and finished product. Maintain client relationships, assisting sales in offering advice for best method of production. Monitor and assist in maintaining schedules to ensure timely production and delivery of finished product. Work with YGS mailing services regarding the processing of client provided lists, including variable data.Keeping customers happy and returning for quality service and printing!
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Suggested Services
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Industry Focus. “Publishing.”
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