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Brenda Bates profile image

Brenda Bates

Executive Assistant/Communications Lead at The McLane Group, LLC
Intro Book
Seasoned executive with expertise in leadership, training, and management.
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Location
Temple, Texas, United States, US
Skills
  • Leadership
  • Training
  • Management
  • Employee Training
  • Customer Service
  • Show all
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Bio

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Brenda Bates is a seasoned executive with 30+ years of experience in leadership, training, and management. She has a strong background in employee training, customer service, and credit risk management, with expertise in banking and loans. Brenda has held various roles, including Executive Assistant/Communications Lead, Account Coordinator/Consultant, Training Coordinator, Adjunct Faculty, and Credit & Claims Manager/Customer Relations Manager.

Experience

  • The McLane Group, LLC
    • Temple Texas
    • Executive Assistant/Communications Lead
      • Aug 2014 - Present
      • Temple Texas

      Communications Lead for McLane Group/Exec Assist to Drayton McLane Jr.

  • Motivational Management Group
    • Account Coordinator/Consultant
      • Jul 2009 - Jul 2014

      Consult with clients to enhance training efforts; provide employee coaching; provide workplace solutions

  • The National Banks of Central Texas
    • Training Coordinator
      • Sep 2004 - Jul 2014

      Training & Development of all employees

  • McLennan Community College
    • Adjunct Faculty
      • Jan 2003 - Jun 2009

      Workforce EducationDeliver workforce supervisory training classes on campusand at worksitesCreate course materials Prepare materials, train other facilitators, lead classes

  • Brazos Higher Education
    • Collections Specialist
      • Apr 2004 - Aug 2004

      Collection of defaulted student loansLoan review and repayment processing

  • Cargill Turkey Products
    • Business Unit Training Coordinator
      • Jan 1994 - May 2003

      Coordinate, develop and lead training for approx. 4,400 employees and supervise/manage 35 training facilitators in five states

  • Plantation Foods, Inc
    • Credit & Claims Manager/Customer Relations Manager
      • Jan 1982 - Jan 1994

      Successful collection techniques maintaining exceptional bad debt ratios.Financial statement and credit risk analysis for granting or denial of credit for commercial accounts

    • Assistant Credit Manager
      • Jan 1979 - Jan 1982

Education

  • 1996 Texas A & M University College
    Certified Training Professional
  • McLennan Community College
    Business
  • Texas Tech University
    Business; Psychology and English
  • Baylor University
    Finance

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Banking and Financial Services”

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