Okay, let’s tackle this. So Breanna has a mix of customer-facing and leadership skills, which are valuable in many industries. Her experience in insurance and training suggests a strong work ethic and ability to adapt. Skills like time management and Microsoft Office proficiency are also in demand. Considering her skills and experience, I'd estimate her hourly rate to be around $25-$40. However, given her leadership and coaching abilities, I'd lean towards the higher end of that range, around $35 per hour. This is in line with average rates for customer service and training professionals in the Cedar Rapids area.