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Brandy Ulmer Swann is a seasoned executive with a proven track record of driving results in public relations, marketing communications, and event planning. As a former Office Administrator at USACapitol, she successfully coordinated marketing, sales, logistics, and special contracts, while also managing daily office operations. With a strong educational foundation in accounting and marketing, Brandy has honed her skills in graphic design, social media management, and public speaking. Her experience in nonprofit management and volunteer coordination has equipped her with a unique ability to build and engage diverse stakeholder groups. Throughout her career, Brandy has demonstrated exceptional leadership and collaboration skills, with a proven ability to balance multiple priorities and deadlines. Her expertise in event planning has resulted in significant revenue growth, including a notable $50,000 fundraising achievement for the Chrome and Carols Festival of Trees. With a strong passion for public service, Brandy is well-equipped to drive strategic initiatives and make a meaningful impact in various industries. As a skilled communicator and trainer, Brandy has a talent for distilling complex information into actionable insights, making her an effective partner for organizations seeking to amplify their message and drive business results.

Experience

  • USACapitol
    • Belton, Texas
    • Office Administrator, National: Marketing, Sales, Logistics, and Special Contracts Coordinator
      • Jun 2014 - Sep 2021
      • Belton, Texas

  • Vista College
    • Killeen, Texas
    • Instructor - Business Management
      • May 2014 - Dec 2014
      • Killeen, Texas

      Instructor of Automated Accounting

    • Marketing, Communications, and Special Events Coordinator
      • Jun 2012 - Dec 2013
      • Temple, Texas

      • Supported $1.8M annual fundraising campaign effort, vital to Central Texas families •Community relations: copy writing for press releases, newsletters, thank you notes, and various correspondence •Managed and executed events for groups of 400-500: Chrome and Carols Festival of Trees, raised a revenue of over $50,000; Day of Caring, Awards Banquet •Managed social media: Facebook, Twitter, Constant Contact •Graphic design: invitations, brochures, annual reports, postcards, posters and flyers, newsletters •Managed and organized multiple volunteer projects •Managed and optimized daily office functioning •Public Speaking: Campaign speeches, Trainings, Board updates.

  • Temple College
    • Temple, Texas
    • Tutor
      • Oct 2011 - Apr 2012
      • Temple, Texas

      Tutored Accounting and Algebra by request and recommendation of instructors. All students that participated in my tutoring passed the classes they were receiving my tutelage for.

    • Assistant Office Manager and Dispatcher
      • Jun 2011 - Oct 2011
      • Temple, Texas

      • General secretarial duties •Maintained calendar of daily appointments and phone communication •Collected payments, updated records and maintained data •Maintained all daily office operations, including management of facility •Performed business office duties •Balanced the needs and schedules of multiple office personnel and multiple field representatives.

    • Assistant Manager
      • Feb 2009 - Dec 2009

      • Preformed general secretarial duties •Maintained calendar of daily appointments and phone communication •Collected payments and updated records and maintained data •Maintained all daily office operations, including management of facility, furnishings and equipment •Performed business office duties •Balanced the needs and schedules of multiple office personnel and contract labor •Interviewed and selected quality personnel that would blend well with the office needs and atmosphere •Maintained high professional standards, and a friendly pleasant work environment •Conveyed to employees that our office ‘image’ is to be maintained at all times.

    • Owner/Operator/Designer/Mural Artist
      • Nov 2004 - Jan 2009
      • Temple, Texas

      Performed general secretarial duties •Maintained calendar of daily appointments and phone communication •Collected payments and updated records and maintained data for monthly billings •Maintained all computer records of various transactions and customer information •Payables and payroll duties •Coordinated client meetings and assisted clients in color, pattern and design selections •Maintained all daily office operations, including management of facility, furnishings and equipment •Performed business office duties, such as payroll, accounts payable and accounts receivable, and balanced all accounts monthly •Coordinated commercial contracts •Designed and Painted murals and specialty faux finishes.

    • Office Manager
      • Oct 1996 - Feb 2000
      • Killeen, Texas

      •Maintained and operated general office equipment • Maintained patient charts •Scheduled for multiple doctors •Billed and filed insurance claims •Proficient at ‘Dentrix’ and ‘Windows’ •Professional experience in keeping the general structure of a large group practice organized and running •Balanced the needs of multiple employers •Interviewed and selected quality personnel that would blend well with the office needs and atmosphere •Maintained high professional standards, and a friendly, pleasant work environment •Conveyed to employees that our office ‘image’ is to be maintained at all times.

    • Head-Chairside Dental Assistant
      • Oct 1994 - Feb 1996
      • Killeen, Texas

      Certified Dental Assistant responsible for •Hand-piece sterilization •Dental equipment maintenance •Maintaining patient charts and records •Appointment scheduling and patient follow-ups •Billing and filing insurance claims •Dental supply inventory •Operating ‘Easy Dental’ software program

  • Dr Edward Yang, DDS
    • Killeen/Temple, Texas Area
    • Dental Assistant
      • May 1994 - Jul 1994
      • Killeen/Temple, Texas Area

      Certified Dental Assistant responsible for •Hand-piece sterilization •Maintaining patient charts and records •X-Rays

Education

  • 2011 - 2013
    Texas A&M University-Central Texas
    Bachelor of Science (BS) in Accounting, & Bachelor of Arts (BA) in Marketing, 3.90 GPA
  • 2009 - 2011
    Temple College
    Associate's degree, Business/Commerce,
  • 1993 - 1994
    Texas State Technical College Waco
    Certification, Dental Assisting/Assistant

Suggested Services

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Industry Focus. “Public Relations and Communications”

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