Experience

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  Maryland Auto Insurance

  • Baltimore, Maryland Area

  • Front Desk Receptionist

    • Nov 2018 - Present
    • Baltimore, Maryland Area
• 

  Robert Half

  • MAIF

  • Office Temporary

    • Jun 2018 - Oct 2018
    • MAIF
• 

  Union Baptist Head Start

  • Baltimore, Maryland Area

  • Administrative Support Clerk

    • Sep 2017 - Dec 2017
    • Baltimore, Maryland Area

    • Providing support through both administrative and clerical duties• Logging information on internal systems• Process and distribute incoming mail and post outgoing mail daily• Distribute or mail payroll checks/stubs• Assist in internal control of incoming and outgoing Head Start checks• Assist i...

• 

  Baltimore City Public Schools

  • Baltimore City, MD

  • Finance Office Support

    • Oct 2012 - Aug 2017
    • Baltimore City, MD

    Office Support Clerk, Accounts Receivable• Provided excellent customer service during high call volume period by assisting with customer inquiries and follow-ups.• Processed high volume mail, including: customer statements, dun notices, and certified mail• Created and maintained customer files ...

• 

  bravo health

  • United States
  • Hospitals and Health Care
  • 200 - 300 Employee

  • hr department clerk

    • Feb 2012 - Apr 2012

    • Greeted guests and directed them to the appropriate personnel• Consolidated various human resources documentation, including filing and maintaining personnel records in accordance with the Department of Human Resources’ policies and procedures• Maintained Microsoft Excel spreadsheets for departmental use• Maintained scheduling of various food vendors for weekly departmental lunches

  • Accounts Payable File Clerk

    • Oct 2011 - Jan 2012

    • Sorted and filed medical and billing data according to company guidelines • Assigned, recorded, and stamped identification codes as applicable to incoming documentation• Perform general office duties including: typing, operating office machines, and sorting mail.• Verified check fund distribution for various clients (brokerage, patients, doctors)• Made telephone inquiries to acquire updated client information and instructing clients on action needed regarding• W9's and their medical providers.

• 

  Pitney Bowes

  • Customer Service Rep

    • Sep 2002 - May 2010

    • Collaborated with Customer Care Manager to create strategic plans to enhance customer satisfaction• Provided employees with tools to maintain and increase service levels to both internal and external customers• Instrumental in improving customer-satisfaction ratings through suggestion, developm...