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Brandon Thomas
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Bio
Experience
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Fulfilmment Associate
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Sort Process Guide/Fulfillment Associate
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Jun 2015 - Present
Guaranteed customer satisfaction by handling over 100,000 units daily and was selected as the Sort Lead in the most pivotal area in outbound operations•Supervised employee oversight and shift management for over 60 associates daily•Trained over 20 new associates on standard work processes for AFE Sort over a 6 month period•Led a Sort Team that was ranked #1 in the building in production, safety, and efficiency•Managed team members to ensure teamwork, proficiency, & safety standards are met•Analyzed operational issues to generate solutions for guaranteed customer service satisfaction•Conducted minor machine maintenance to help avoid productivity gaps
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Education
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2009 - 2014Morgan State University
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
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Industry Focus. “Retail”
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