Experience

• 

  Terra Weather

  • Singapore

  • Business Technologist

    • Dec 2014 - Mar 2015
    • Singapore

    As a business technologist for Terra Weather I was tasked with researching the market, developing the company’s marketing campaign and creating service packages for clients. I was also in charge of the Google AdWords campaign. Another task of mine was to look for potential client and potential service providers. This role required meeting potential clients face to face to tailor our services to their demand. I was able to draw upon my experience in previous customer service roles to provide both satisfactory support as well as present our company services as desirable.

• 

  AIA Shared Services

  • Selangor, Malaysia

  • Business Processing Officer

    • Dec 2012 - Jun 2014
    • Selangor, Malaysia

    My Job as a business processing officer requires me to sort and categorize the claim documents sent in by Australian clients. I will then process the claim by setting the claim up in our system in order for the assessor to review the claim. Due to the high volume of cases, efficient time management was require to complete the work in a timely manner.

• 

  HiiWav Sdn Bhd

  • Selangor, Malaysia

  • Marketing Administrator

    • Jul 2012 - Dec 2012
    • Selangor, Malaysia

    I was helping a friend with a project based job in which I was required to handle the digital marketing. I needed to use social networks to attract potential customers.

• 

  IBM Malaysia

  • Selangor, Malaysia

  • Customer Fulfillment Representative

    • Jun 2011 - Jul 2012
    • Selangor, Malaysia

    To maximize and enhance the customer and sales experience across both pre-sales and post-sales activities. Handled large volume of customer enquiries and developed multitasking abilities.