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Brandon Faulcon profile image

Brandon Faulcon

Store Credit Card Chargeback Specialist at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Ikea Us West</span>
Intro Book
HR professional with expertise in employee relations and talent management.
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Location
Baltimore, Maryland, United States, US
Languages
  • Spanish -
Skills
  • Employee Relations
  • Human Resources
  • Performance Management
  • Training
  • Recruiting
  • Show all
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Bio

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Topline AI
Brandon Faulcon is a seasoned HR professional with expertise in employee relations, human resources, and talent management. He has 6 years of experience at IKEA Group, where he managed fraud and chargebacks, maintained data privacy and security, and supported coworkers with all aspects of human resources. Brandon holds a degree in Human Resources Management and Services from CCBC Catonsville and has completed various LinkedIn certifications in areas such as conflict resolution, digital body language, and vocal production.

Credentials

  • Communicating about Culturally Sensitive Issues
    LinkedIn
    May, 2024
    - May, 2026
  • Influencing Others
    LinkedIn
    May, 2024
    - May, 2026
  • Conflict Resolution Foundations
    LinkedIn
    Apr, 2024
    - May, 2026
  • Developing a Feedback Mindset to Accelerate Your Career
    LinkedIn
    Apr, 2024
    - May, 2026
  • Digital Body Language
    LinkedIn
    Apr, 2024
    - May, 2026
  • Operations Management Foundations
    LinkedIn
    Apr, 2024
    - May, 2026
  • Vocal Production for Voice-Overs and Podcasts
    LinkedIn
    Apr, 2024
    - May, 2026
  • Communicating with Confidence (2015)
    LinkedIn
    Mar, 2024
    - May, 2026
  • Effective Listening
    LinkedIn
    Mar, 2024
    - May, 2026

Experience

  • Ikea Us West
    • Store Credit Card Chargeback Specialist
  • IKEA Group
    • Netherlands
    • Retail
    • 700 & Above Employee
    • Store Credit Card Chargeback Specialist
      • Sep 2017 - Present

      Managing fraud and charge backs for store locations within the U.S

    • Data Privacy and Integrity Specialist
      • Aug 2017 - Nov 2019

      Maintaining data privacy and security within our offices in the Shared Service Center

  • Hot Topic
    • White Marsh maryland
    • Keyholder/3rd Assistant Manager
      • Jul 2018 - Apr 2019
      • White Marsh maryland

      Performed opening duties including counting registers and opening the systems for the business day. Made bank deposits as well as retrieved change. Managed employees during my shift delegating tasks and assigning registers. Also provided customer assistance for visitors and addressed escalated cu...

  • IKEA HRSC
    • SSC Baltimore
    • HR Support Specialist
      • Dec 2011 - Sep 2017
      • SSC Baltimore

      Support all coworkers for IKEA North America with all aspects of Human Resources.

  • IKEA Direct
    • 9930 Franklin Square Dr
    • Loss Prevention Agent
      • Oct 2006 - Dec 2011
      • 9930 Franklin Square Dr

      Fraud prevention and Safety and Security

  • H&M
    • Department Responsible
      • 2003 - Feb 2004

      Visual Merchandising

Education

  • 2002 - 2004
    CCBC Catonsville
  • 2001 - 2001
    Cornell University

Suggested Services

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Industry Focus. “Human Resources”

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