Experience

• 

  MKB Technology

  • United States

  • PC Technician

    • Feb 2021 - Aug 2021
    • United States

• 

  PRIDE Enterprise

  • Ocala, Florida, United States

  • Warehouse Laborer

    • Oct 2019 - Nov 2020
    • Ocala, Florida, United States

    Made cardboard boxes.

• 

  Liberty Medical Supply Pharm

  • Port St. Lucie Florida

  • Information Technology Technician

    • Mar 2013 - Jul 2013
    • Port St. Lucie Florida

    ● Deployed well over 200 Windows XP Pro SP3 PC using WDS and Lite Touch custom images.● Troubleshoot software errors using remote tools such as Dame Ware.● Helped Reclaim over 3000 expired HP assets.● Wiped HDD using Kill disk.● Did inventory for over 3000 PC assets.● Installed and configured Teradata and Bi-Query.● Installed SQL.

• 

  iVox Solutions

  • 4485 SW Port Way Palm City Fl 34990

  • Information Technology Support Specialist

    • May 2011 - Oct 2012
    • 4485 SW Port Way Palm City Fl 34990

    • Troubleshoot and maintained a network consisting of 300+ computer stations in a call center environment as well as various offices.• Responsible for hardware maintenance, repair, software installation, and PC security.• Set up towers, monitors, keyboards, mice, cubicles.• Cat 5/6 wiring including running wire through ceilings, walls, terminations, patch panel setup.• Configuring PCs on a domain, adding/installing software through a network• Use of Active Directory, Group Policy through GPO’s.• Assisted in software setup via phone, chat and/or remote assistance.• Troubleshoot VPN connections and setup.• Monitored calls taken by remote agents for network stability.• Assisted multiple agents at any given time.• Set up of Windows XP Mode• Used Norton Ghost 15 to make OS backup’s images for future use.• Did occasional local travel to remote sites.• Was responsible for handling the company's ticket system.• Added new employees into the company’s email system and Active Directory.

• 

  AREAS

  • Cashier Customer Service

    • Oct 2010 - Nov 2010

    At Areas my duties were to sale oranges outside the mini mall on the Florida turnpike exit 142.

• 

  Groupware International

  • Field Tech

    • Jul 2010 - Sep 2010

    At Groupware, I was a Field Tech subcontracted with Comcast. My duties were to install internet modems, setting up wireless networks and cable boxes. I also fixed or replaced cable lines through out the customer house.

• 

  Market Source

  • Sharp ASR

    • May 2010 - Jun 2010

    Selling Sharp TV's in Best Buys

• 

  Wal-Mart

  • Sales Associate

    • Mar 2009 - Dec 2009

    My job duties are to look over the Electronics Department. I'm too sell computers, phone, video games, and TV's. I'm also to keep the Electronics Department clean and tidy.

• 

  Circuit City

  • Sales Specialist

    • Apr 2007 - Feb 2008

    My job duties were to sell cameras, computers and protection plans. I learned different sell techniques. I learned how to sell packages for example a computer its protection plan and accessories. I also learned how to work the cash register. During the 2007 Black Friday I ran the cash register for my 12 hour shift.

• 

  Keiser University

  • Graphic Designer

    • Feb 2006 - Feb 2007

    As a student at Keiser University, I was also a student work study. My duties were to help the Re-Admission Department bring back students. The way I did that was to use my photo shop skills to help come up with ideas to put on post cards to mail to students. I also made animated e-cards and sent them out to students emails. I also help set up appointments by calling students.

• 

  FedEx Ground

  • A.M. Package Handler

    • Jun 2004 - Apr 2005

    This was my first job right out of High School. My job duties here were to first sort out mail parcel by its zip code that came done the conveyor belt. Then I was to load them on my appropriate truck. I usually had two trucks I would manage at a time. I would have to load my truck in a specific way according to the driver. Usually I had a chart to follow. I always kept my work space clean and truck loaded correctly and neat. I never left my work space a mess. This was a physical job which required me to handle heavy contents and sometimes chemicals that required safety precautions.