Experience

• 

  Abernathy's Harley Davidson

  • Jackson, Tennessee Area

  • Marketing and Event Coordinator

    • Oct 2014 - Present
    • Jackson, Tennessee Area

• 

  Lupos Italian Steakhouse

  • Dyersburg, TN.

  • Restaurant Manager

    • 2013 - 2013
    • Dyersburg, TN.

    Establish restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analysis, and estimates.Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls.Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.

• 

  Sodexo

  • Greater Nashville Area, TN

  • Catering Manager / Retail Manager - Belmont University

    • Jul 2010 - Nov 2012
    • Greater Nashville Area, TN

    Oversee day to day operations in campus catering including scheduling, event planning, menu building, and accounts receivable. Implemented Sodexo Standards training program for all employees which also included Belmont standards for each separate event. Developed daily operational guidelines such as event preparation and food quality control.Organized all Catering Areas to allow for optimum productivity and also meeting health code standards at every inspection.Meeting with clients to ensure all needs were met before, during and after each event. Input payroll, inventory, and Market Connection purchasing for all catering areas.Work closely with Kitchen staff and Catering Chef to facilitate the same goal and ensure menu accuracy while delivering high quality food production. Fleet Operations ManagerDirected daily operations of food quality and customer service in a cash handling retail food operation.Managed cash handling protocols and control procedures according to Sodexo policies.Inventory control and product compliance for 4 retail locations. Supervised day-to-day work activities and operating standards.Managed by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate. Also providing daily Employee Huddles to ensure safety and update employees with new information. Ensured compliance with all federal, state and local regulations as well as Sodexo/client policies and procedures. Established operating standards, implements quality improvements and communicates them to employees.Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.Accomplishes company goals by accepting ownership for accomplishing new and different requests.

• 

  Premier Place Catering

  • Jackson, Tennessee Area

  • Catering Manger / Operations Manager

    • Mar 2010 - Jul 2010
    • Jackson, Tennessee Area

    Oversee day to day operations Train employees and created new serving standardsCreated new Marketing Strategies increasing profitability Managed Kitchen cooks and prep workersMaintained facility to health code standards