Experience

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  Decisely

  • Salt Lake City, Utah, United States

  • Implementation Specialist

    • Oct 2022 - Present
    • Salt Lake City, Utah, United States

• 

  Decisely

  • United States
  • Human Resources Services
  • 1 - 100 Employee

  • System QA Specialist

    • Jan 2022 - Jun 2022

    Support quality assurance activities for Decisely. Includes developing and implementing quality assurance protocols and policies, conducting testing and inspections, identifying production, process, or product issues, and then presenting solutions to improve quality in the system. Thorough and able to assist in maintaining the highest quality standards in the system and platform.

  • Senior Application Support Specialist

    • Jun 2017 - Jan 2022

    Support all departments of the business in resolving technical problems, development and releasing of proprietary software system functionality. Includes working with other departments to establish technology and product development strategies, working with the Development team to create software and business requirements for existing and future code deployments, and testing and approval for new code deployments. Manage software production release management including internal communication and technical documentation.

• 

  Springville Police Department

  • Springville, Utah, United States

  • Emergency Dispatcher

    • Dec 2016 - Apr 2018
    • Springville, Utah, United States

    Receive emergency calls and complaints from citizens, then take appropriate action per nature of the call. Advise and direct proper Public Safety employees; coordinate police, fire, and ambulance response to any reported emergencies; assist in emergency situations by relaying instructions and responses, and entering detailed, accurate records.Fast paced, high attention to detail job. Ability to use multiple software systems at once.

• 

  Stratus.hr

  • South Jordan, Utah, United States

  • Accounting and Benefits Reconciliation

    • Aug 2011 - Dec 2012
    • South Jordan, Utah, United States

    Handled numerous accounting duties including accounts payable, accounts receivable, processing deposits, and general ledger. Used the software programs Summit and Darwin for accounting and benefits. Used Selerex and bswift for benefits processing. Handled all client's benefits reconciliation, as well as managing each client's individual employee payment processing.

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  Salt Lake City Police Department

  • Salt Lake City Metropolitan Area

  • Evidence Technician

    • Aug 2009 - Aug 2010
    • Salt Lake City Metropolitan Area

    Responsible for intake, storage, and disposal of all property received by the police department to be held as evidence. Responsible for maintaining an accurate record of all property coming into custody and recording its disposition. Completed training through IAPE, the Utah Bureau of Forensic Services on DNA Technology, and BCI.

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  University of Utah

  • Salt Lake City, Utah, United States

  • Research Assistant

    • Aug 2006 - Jul 2009
    • Salt Lake City, Utah, United States

• 

  Employer Solutions Group & Employer Solutions Staffing Group

  • Provo, Utah, United States

  • Benefits Administrator

    • Feb 2004 - Jul 2006
    • Provo, Utah, United States

    Handled numerous clients, setting up and managing their benefit plans including Health plans, FSA, HSA, and Retirement plans. Helped to set up a structured accounting of all services provided to our clients, and a structured accounting system for the plans our clients chose to include in their specific company benefits.

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  Regence BlueCross BlueShield of Utah

  • Provo, Utah, United States

  • Healthcare Management Specialist

    • Jan 1998 - Jan 2004
    • Provo, Utah, United States