Bio
Credentials
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Moodle Administration Settings
Canvas Credentials (Badgr)Apr, 2024- May, 2026 -
WGU Leadership Certificate
Western Governors UniversityOct, 2022- May, 2026 -
WGU Management Certificate
Western Governors UniversitySep, 2022- May, 2026 -
WGU Strategic Thinking & Innovation Certificate
Western Governors UniversitySep, 2022- May, 2026 -
WGU Micro-credential in Management
Western Governors UniversityAug, 2022- May, 2026 -
WGU Micro-credential in Applied Business Skills
Western Governors UniversityMay, 2022- May, 2026 -
WGU Micro-credential in Applied Business Skills
Western Governors UniversityMay, 2022- May, 2026 -
Foundation of Leadership 2
The National Society of Leadership and SuccessApr, 2022- May, 2026 -
Foundations of Leadership Certificate 1
The National Society of Leadership and SuccessApr, 2022- May, 2026 -
WGU Micro-credential in Business Essentials
Western Governors UniversityMar, 2022- May, 2026 -
Notary Public
State of IdahoFeb, 2020- May, 2026
Experience
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Administration Director/Contract Specialist
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Jun 2022 - Present
Supports CEOs with gathering and maintaining current human resources documentation andcompliance, administering contracted worker annual agreements and performanceevaluationsSupport CEOs with recruiting, screening, interviewing, intake processing, and training ofnew contracted workersWrites and maintains organizational documentation including policies and procedures,master catalog of offerings, forms, letterhead, business cards, flyers, brochures, and otherpublicationsEnsures compliance with Federal and Local employment lawsMaintain federal contractsMaintains personnel records and statistical data to establish accuracy and compliance withapplicable regulations.Monitors employee attendance and performance, addressing issues in accordance withcompany policies and procedures.Partners with senior leadership to establish and develop corporate and HR policies andprocedures.Develops and implements onboarding and orientation programs for new employees.Continuous improvement of organizational filing systems for confidential employee records,resulting in improved accessibility and efficiency.Developed government contracting department with focus on implementing processes andResponds to Opportunities for States, Cities, Organizations, and Other Requests forProposals, Approvals, and recognitions by completing and/or submitting appropriatedocumentationDrafts Submission of Proposals, Approvals, and recognition for States, Cities, Organizations,Clients, and Other
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United States
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Real Estate
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100 - 200 Employee
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Lead HOA Coordinator – Remote
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Jun 2022 - Jan 2024
Successfully developed the department with one other person, growing it from 200 homesto 2100+ homesHolds responsibility for code enforcement and HOA communication for homes in GA, FL,TN, and NC while supervising two HOA CoordinatorsFollows up on HOA and Code enforcement with property managers, project managers, andcode enforcement officers across different regionsCreates and maintains a database in Power Apps of 2100+ homes in HOA communities in 4statesDemonstrates broad skills in implementing processes and procedures to maximizedepartment efficiencyHandles all aspects of HOA paperwork, i.e. CCRs, Buyers Applications, Tenant forms andother various paperwork requested by the HOA via email.Communicate with the HOAs and our property management partners via email and phonedaily.Utilizes exceptional interpersonal skills to develop a strong working relationship with HOAsand property management partners.
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Compliance Coordinator – Remote
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Aug 2021 - Jun 2022
Held responsible for code enforcement and HOA communication for homes on a nationallevelFollowed up on enforcement with property managers, project managers, and codeenforcement officers in different regions of the United StatesSuccessfully created and maintained a database of 1800+ homes in HOA communitiesObtained ARC approvals for all renovations and managed HOA violations received from theHOA.Obtained HOA buyer approvals for the portfolios that were purchased
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DLR Properties
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Coeur d'Alene, Idaho, United States
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Office Administrator / Property Manager
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Jul 2019 - Jul 2021
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Coeur d'Alene, Idaho, United States
Administered operations to handle the needs of more than 800 tenants across 400 propertyunits.Managed, led, and oversaw office and maintenance staff of 10, both in-person and virtually,with a focus on hiring, onboarding new employees, and setting up of new employees eitherin the office or virtuallyDisplayed solid skills in setting up timekeeping and expense reporting procedures andprogramsHeld responsibility for developing and monitoring company policies and proceduresSkillfully implemented new software systems for the management of storage facilities.Conducted employee meetings for trainingPerformed payroll processing and allocation for all employeesDemonstrated in-depth skills in all aspects of accounts receivable, accounts payable,overseeing the accountant on staff, and final approval and payment of all billsPerformed property management functions with a focus on leasing and lease renewals forcommercial properties, communications, and scheduling of vendors for maintenanceFunctioned as a point of contact for all commercial propertiesSuccessfully oversaw the residential assistant manager and storage unit manager with afocus on all legal notices and resolving issues that had escalated to the property managerConsistently ensured the physical asset and performance of residential, commercial, mobilehome, and storage unit properties while directly communicating with the ownerOrganized and led staff orientation programs and training to promote collaboration.Monitored and handled employee claims involving performance-based and harassmentincidents.Implemented performance reviews and motivational strategies to elevate HR team results.Developed comprehensive process for new hires and reviewed new hire productivity,optimizing onboarding effectiveness.Fostered a positive work environment through a comprehensive employee relations program.
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Account Specialist – Remote
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Jun 2018 - Dec 2019
Successfully worked in a virtual environment as part of a team of Account Specialists.Demonstrated in-depth skills in processing incoming student enrollments, tracking online student activities and participation, and mentoring students to complete courses via telephone and email.Effectively managed student issues by working with corporate training partners and employers to resolve any issues with students.Held an instrumental role in gathering data, writing, reporting tasks, and setting up and running virtual staff meetings using RingCentral Meetings.
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Self-employed
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Seattle, Washington, United States
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Stay at Home Parent / Business Owner
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Jun 2002 - Jun 2018
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Seattle, Washington, United States
Homeschooled my children while owning and operating a residential cleaning business.Maintained a solid technical proficiency, paired with an in-depth knowledge of the real estate industry.
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Education
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Western Governors University
Master of Science - MS, Management and Leadership -
2018 - 2022Western Governors University
Bachelor of Science - BS, Business Administration and Management, General -
2023 - 2023IAP Career College
Certificate, Human Resources Consultant
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