Experience

• 

  Newton Chevrolet Buick GMC

  • Shelbyville, Tennessee

  • Service Advisor

    • Feb 2019 - Present
    • Shelbyville, Tennessee

• 

  Darrell Waltrip Buick GMC

  • Franklin, Tennessee

  • Service Advisor

    • Oct 2018 - Feb 2019
    • Franklin, Tennessee

• 

  Lucas Chevrolet Cadillac

  • Columbia, Tn

  • Service Advisor

    • Feb 2017 - Mar 2018
    • Columbia, Tn

    -Dispatched work between technicians based off of skill level-Provided high customer service ratings-Sold an average of $110,000+ per month- Performed cashier duties and tracked all sales- Booked out repair orders to ensure proper flagging of time for technician pay

• 

  Hibbett Sports

  • Columbia, TN

  • Assistant Manager

    • Sep 2016 - Feb 2017
    • Columbia, TN

    -Manage sales team according to company policy -Assisting customers with sales, returns, shoe sizing etc. -Maintained merchandise by inventory sheet and product placement per company policy -In charge of correcting employee issues

• 

  Roberts Toyota

  • Columbia, TN

  • Service Advisor

    • Aug 2016 - Sep 2016
    • Columbia, TN

    -Dispatched work between technicians based off of skill level -Provided high customer service ratings -Sold an average of $85,000 per month -Performed cahier duties and tracked all sales -Book and flag technician times to get them paid

• 

  BMW of Nashville

  • Greater Nashville Area, TN

  • Service Advisor

    • Jun 2014 - Jul 2016
    • Greater Nashville Area, TN

    -Dispatched work between technicians based off of skill level -Provided high customer service ratings -Sold an average of $98,000+ per month -Performed cashier duties and tracked all sales -Booked out repair orders to ensure proper flagging of time for technician pay

• 

  Us Pest Control

  • Greater Nashville Area, TN

  • Termite Technician

    • Jan 2014 - Jun 2014
    • Greater Nashville Area, TN

    -Performed maintenance to crawl space and exterior of home for termite protection -Passed 100 question certification for pest protection -Calculated chemical measurements for treatments -Explained detailed treatments plans to customers for high customer service

• 

  Velocity in the Gulch

  • Greater Nashville Area, TN

  • Groundskeeper

    • Jan 2013 - Jan 2014
    • Greater Nashville Area, TN

    -Maintained grounds of property in a detailed manner for a high end part of town -Pressure washed patio areas and maintained condition of shrubbery -Occasionally would repair apartment damages -Handled the security of the building throughout my work day

• 

  GENESCO INC

  • Greater Nashville Area, TN

  • Customer Service Representative

    • Oct 2012 - Jan 2013
    • Greater Nashville Area, TN

    -Answered 50+ calls an hour -Assisted customers with kindness and a fast but not pushy pace -Took orders and uphold additional products to supplement original order -Tracked orders for customers