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Bradley Reuvers profile image

Bradley Reuvers

Risk Operations Manager at Fortera Credit Union
Intro Book
Experienced banking professional with operations and claims management expertise.
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Location
Clarksville, Tennessee, United States, US
Skills
  • Banking
  • Claims Management
  • Operations Management
  • Performance Management
  • Team Leadership
  • Show all
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Bio

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Bradley Reuvers is a seasoned banking professional with extensive experience in operations management, claims management, and team leadership. He has held various roles in the banking industry, including Manager of Risk Operations and Operations Manager, and has supervised teams of over 165 employees. Bradley holds a Master's degree in Theatre from the University of Hawaii at Manoa and a Bachelor's degree in Theatre from Winona State University.

Experience

  • Fortera Credit Union
    • United States
    • Banking
    • 100 - 200 Employee
    • Risk Operations Manager
      • Nov 2020 - Present

      Manager of Risk Operations, NCCO, NCBSO, BSA Officer

    • Payment Operations Manager
      • Apr 2018 - Nov 2020

      Manage operations for ATMs, debit cards, wires, check processing, mobile deposits, bill pay and the accompanying fraud and dispute processes.

  • U.S. Bank
    • St Paul, MN; Overland Park, KS
    • Operations Manager, Assistant Vice President
      • Jul 2000 - Mar 2018
      • St Paul, MN; Overland Park, KS

      Operations and claims management of Debit Card POS Fraud, ATM PIN Disputes and Fraud, Credit Card Fraud, ACH claims, and Death Reclamations. Knowledgeable in Reg E , Reg CC, Reg Z, OFAC, FCRA, and SOX. Instrumental in the development, installation, configuration and maintenance of multiple claim management systems. Active in employee engagement and development initiatives. Managed multiple shifts, multiple locations, and more than 165+ employees.

  • Unipac
    • St Paul, MN
    • Operations Supervisor
      • Oct 1998 - Jul 2000
      • St Paul, MN

      Supervised 45 Private Student Loan employees in four departments simultaneously - Claims, Adjustments, Skip Tracing, and Collections. Established and supervised Federal Student Loan Claim department as a start up operation.

  • Eduserv Technologies
    • Greater Minneapolis-St. Paul Area
    • Loan Corrections Processor
      • Aug 1993 - Oct 1998
      • Greater Minneapolis-St. Paul Area

      Researched and resolved customer service escalations for executive office. Manually calculated and readjusted Federal Student Loan repayment schedules based on matriculation changes, deferments, and forbearances.

  • Pro Staff
    • Greater Minneapolis-St. Paul Area
    • Office Temporary
      • Jan 1993 - Aug 1993
      • Greater Minneapolis-St. Paul Area

      Temporary assignment at Eduserv Technologies supporting student loan processing.

  • Schwan's Company
    • Owatonna, MN
    • Route Sales Representative
      • Oct 1989 - Dec 1992
      • Owatonna, MN

      Route driver. Home food sales.

  • Land O Lakes Dairy Foods
    • Arden Hills, MN
    • Loaned Executive
      • Aug 1989 - Oct 1989
      • Arden Hills, MN

      Fund raising for United Way campaign.

Education

  • 1984 - 1986
    University of Hawaii at Manoa
    Master's degree, Theatre/Theater
  • 1984 - 1986
    Winona State University
    Bachelor's degree, Theatre/Theater

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Banking and Financial Services”

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