Experience

• 

  Whale Cloud

  • China
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Operations Manager for Eastern Europe & Islands

    • Aug 2022 - Present

    Operations Management for ZSmart system at ONE Crna Gora (ex.Telenor Montenegro), Orange Poland, Orange Slovakia and France TELCO OI (Mayotte and Reunion)• Maintain customer relations;• Communicate with customers and deal with their requirements until they are confirmed;• Solve possible issues, communicate with clients and maintain customer relations;• Recognize customers’ needs, identify business opportunities and inform sales and R&D department thereof;• Organizing Operation and Maintenance Support; • Establish the project plan: define project scope, secure the necessary resources and plans and monitor all activities;• Ensure SLA fulfilment; • Preparing project documentation;• Conduct and track User Acceptance Testing;• Conduct and track troubleshooting;• Helping engineers in O&M;

  • Onsite Project Manager

    • Jan 2019 - Oct 2022

    On-site Project management for ZSmart system at Telenor Montenegro• Maintain customer relations;• Communicate with customers and deal with their requirements until they are confirmed;• Solve possible issues, communicate with clients and maintain customer relations;• Recognize customers’ needs and inform sales and R&D department thereof;• Organizing Operation and Maintenance Support; • Establish the project plan: define project scope, secure the necessary resources and plans and monitor all activities;• Ensure SLA fulfilment;• Preparing project documentation;• Conduct and track User Acceptance Testing;• Conduct and track troubleshooting;• Helping engineers in O&M;

• 

  ZTE Corporation

  • Montenegro

  • Project Manager

    • Aug 2014 - Dec 2018
    • Montenegro

    Project management for cvBS system at Telenor Montenegro• Maintain customer relations;• Communicate with customers and deal with their requirements until they are confirmed;• Solve possible issues, communicate with clients and maintain customer relations;• Recognize customers’ needs and inform sales and R&D department thereof;• Organizing Operation and Maintenance Support; • Establish the project plan: define project scope, secure the necessary resources and plans and monitor all activities;• Ensure SLA fulfilment;• Preparing project documentation;• Conduct and track User Acceptance Testing;• Conduct and track troubleshooting;• Helping engineers in O&M;Project manager for implementing LTE solution on cvBS OSS/BSS system in Telenor Montenegro.Project manager for implementing IMS solution on cvBS OSS/BSS system in Telenor Montenegro.

• 

  Independent ICT Consultant

  • Montenegro

  • Independent ICT Consultant

    • Dec 2013 - Aug 2014
    • Montenegro

    Consultancy for ICT projects

• 

  Crnogorski Telekom AD

  • Podgorica, Montenegro

  • T-Mobile Billing System Administrator

    • Sep 2006 - Nov 2013
    • Podgorica, Montenegro

    Administrator of T-Mobile billing system (Oracle BRM, former Portal Infranet/Integrate)Administration, housekeeping and performance tuning of mediation, rating, service provisioning and invoice production systems in T-Mobile billing department. Development and implementation of new services on those systems depending on requests of internal users. Development and implementation of new mobile communications network technologies and adaptation of T-Mobile billing system to support new technologies.Project manager for implementing 3G and LTE technologies in T-Mobile billing system.Project manager for design and modification of T-Mobile billing system to support Insight VMS platform, Prepaid CS4 charging system and MiO MMS platform.Member of tender committee for One Billing project for replacement of legacy billing system in Crnogorski Telekom. Project manager for implementation of the Digital Route Mediation Zone mediation system in CT.Member of Ericsson Charging System 5.0 upgrade – project lead for mediation upgrade.Member of the Amdocs BSS implementation team – consultant for integration with Evolving Tertio Provisioning System and Digital Route Mediation Zone system.

• 

  Monet d.o.o.

  • Administrator of Billing Systems and other IT structures in Monet’s Billing department

    • Dec 2001 - Sep 2006

    Administration of postpaid billing application (Eppix), postpaid billing system databases and network and hardware infrastructure in Billing department.Project manager for designing and development of Monet’s Interconnection billing system;Administration of Interconnection billing system and Interconnection billing database (SQL Server);Developed a number of applications and services for internal customers;Project manager for implementation of Evolving Provident service provisioning system;Member of team for implementation of Oracle BRM (former Portal Infranet) billing system.

  • System and database administrator in Monet’s Billing department

    • Aug 2000 - Dec 2001

    Administration of entire IT systems and network infrastructure in Monet’s postpaid billing system, including billing application, database, mediation, service provisioning and invoice production, as well as hardware platforms and network infrastructure.

• 

  Telekom Crne Gore

  • Podgorica, Montenegro

  • SCP Systems Maintenance Engineer

    • Jul 1997 - Aug 2000
    • Podgorica, Montenegro

    Maintenance of telephone switching equipment in Metaconta 10 CN switch.Developed a Windows application for observation, maintenance and service provisioning of Metaconta switch.From January to July 2000 worked as member of team for implementation of postpaid billing system for Telekom’s new GSM network (Monet).